The AirHelp app you need
when you fly

Airline information can take a while to update on our end — but don’t worry, your flight will show up in the app soon!

In the meantime, you can manually add your flight details. Once the flight data syncs with our databases, everything will update automatically. Just follow the steps in the app and you’re good to go.

It’s a rare occurrence, but sometimes flight details such as delay times, gates, or departure times might appear incorrectly in the app. This usually happens when airline data hasn’t fully updated yet. But don’t worry — once the data syncs with our app, your flight info will refresh automatically.

For the most accurate and up-to-date information, always double-check with your airline or the airport departure boards.

Adding a flight is easy! There are 3 ways to do it:

• Sync your calendar or Gmail account: This is the quickest, easiest way! Just connect your calendar or Gmail inbox and we’ll automatically add your flight details. Don’t worry, our app only looks for flight info — your private emails stay private.

• Scan your boarding pass: Simply scan your boarding pass with the app camera and we’ll fill in the flight details for you.

• Enter your flights manually: Add your flight and follow the onscreen prompts to type in your details.

It’s easy! Just go to your flight details and select delete.

A couple of things to keep in mind:

• You can delete any flight before it becomes active, which happens 48 hours before your scheduled departure. That’s also when your benefits, such as those you get with AirHelp+, kick in.

• You can’t delete past flights because we check those to see if you’re owed any compensation.

Pretty much everything, except AirHelp+ perks!

What’s free:

• Syncing your calendar or Gmail to pull in flight details

• Real-time flight updates, including push messages

• Compensation alerts

• Claim tracking

• Sharing and following loved ones' journeys

What’s not free:

Add-ons for purchase with AirHelp+

• Flight, luggage, and missed connection insurance

• Lounge access during disruptions

• Dedicated 24/7 expert support

• Travel discounts and perks

Want the full experience? Become an AirHelp+ member. Explore our plans.

AirHelp+ is your ultimate membership for hassle-free air travel. You get fast insurance payouts and lounge comfort when things don’t go to plan. All on top of any airline compensation you’re owed.

Here are your benefits:

• Flight insurance: €100 payout within days of a 3+ hour flight delay, last-minute cancellation, or diversion.

• Missed connection insurance — €200 payout within days after a missed connection.

• Luggage insurance: €100 payout sent within days of reporting lost or delayed luggage.

• Lounge comfort: {{ahp_lounges}+ lounges available worldwide when your flight's delayed 1+ hours, or canceled.

• Up to $650 airline compensation: Our experts handle all your claims from start to finish. No hassle, no service fee.

• Dedicated 24/7 expert support: get help anytime, anywhere.

• Travel discounts: on eSIMs, car rental, & more.

Benefits apply while your membership is active and depend on the plan you’ve chosen. You must add your flights at least 48 hours before your scheduled departure for some benefits to apply.