London Luton Airport Cancellations and Delays — When Do you Get Compensation?

AirHelpAirports
LTN

Don't despair if London Luton Airport Delays or cancellations keep you grounded. There are air passenger protections in place, to make sure you're treated fairly and make it to your destination. And we're here to help by ensuring that you receive any compensation you're entitled to following your delay. For example, if you were flying to or from the UK you may be owed up to £520 per person.

Click below to find out exactly what you're owed, and have our expert team help you get it.

Departure airport

Final destination airport

Check Compensation

or

Scan your boarding pass barcode
Upload boarding pass

All airlines

All countries

No Win, No Fee


Air Passenger Rights Covering London Luton Airport

The UK's air passenger laws (UK 261) protect everyone flying out of UK airports, wherever they are headed, and many passengers flying from London Luton Airport headed for the UK too.

So even though London Luton Airport (LTN) isn't in the UK, these laws are still worth knowing about. There's a similar EU law called EC 261 which covers flights between London Luton Airport and the EU.

Both laws say that passengers are owed compensation when airlines cause flights to be delayed, cancelled or overbooked. The compensation amounts are set by the law and could be as much as £520 or €600 per person, and you usually claim for flights from the past 3 years.

Of course, EC 261 and UK 261 aren't the only passenger rights law available, but unfortunately, others are not so comprehensive. Read more about the other global rights that apply at London Luton Airport.

Which London Luton Airport Flights are Protected by UK 261?

RouteUK AirlineNon-UK Airline
London Luton Airport to any UK airport✔️ Yes❌ No
Any UK airport to London Luton Airport✔️ Yes✔️ Yes
Flights not to or from the UK❌ No❌ No

Delayed or cancelled flight at London Luton Airport? You could be owed compensation

All airlines

All countries

No Win, No Fee


London Luton Airport Delays Eligible for Compensation

Regardless of whether you’re flying for business or leisure, on your own or with the family — UK passenger rights mean that all paying passengers can claim up to £520 compensation when flights are delayed by 3 hours or more.

To work out if your delay is eligible you need to work out how late your flight was when it arrived at your final destination. That's because these laws are based on how delayed you were reaching your destination, compared to the scheduled time. It's not necessarily about the hours waiting because of delays in London Luton Airport.

The laws are about airlines fairly compensating passengers when they cause them to be delayed. Because of this, there's one fairly important exception where they don't have to pay compensation: extraordinary circumstances. These are situations outside of an airlines' control. For example, an issue at London Luton Airport, or unsafe flying conditions. Because the airline isn't responsible for these circumstances, they don't have to compensate for them — however, they still need to take steps to avoid delayed flights from London Luton Airport taking off later than necessary.

Read more about flight delay compensation.


London Luton Airport Flight Cancellations Compensation

We know London Luton Airport cancelled flights cause real travel chaos, especially when they happen at the last minute. That's why it's important to be aware of air passenger rights, so you know what you're entitled to.

Under UK air passenger rights, the airline must offer you an alternative flight to your destination, or a refund, if that's what you'd prefer.

If your flight was cancelled at late notice — anything under 14 days before you were due to depart — you may also be entitled to up to £520 per person for the inconvenience.

The airline can avoid paying compensation if they were able to offer you an alternative flight which would get you to your destination at a very similar time to your original arrival time.

Airlines also don't have to pay compensation if they were forced to make cancellations as a result of a situation outside of their control. This is referred to as extraordinary circumstances, and includes situations such as unsafe flying conditions and incidents at airports like drone sightings or airport staff strikes.

Flight delay or cancellation at London Luton Airport? Find out your compensation for free.

All airlines

All countries

No Win, No Fee


UK 261: How Much Compensation?

DistanceCompensation
Flights under 1,500 kmUp to £220 per person
Flights between 1,500 - 3,500 kmUp to £350 per person
Flights over 3,500 kmUp to £520 per person

The law is complex, and there are always exceptions and special cases, so the easiest way to be sure how much compensation you’re owed, is to use our free compensation check.


Delays in London Luton Airport - What to Do

Unfortunately we can't always avoid delays or London Luton Airport cancellations — but we can tell you exactly what to do to improve your chances of getting compensated.

  • Collect proof of the delay or flight cancellation (e.g. emails from the airline, photos of the departure board).

  • Keep all your travel documents.

  • Ask your airline why your flight's been affected.

  • Ask the airline to pay for your meals and refreshments.

  • Pay attention to what the airline offers you — don't sign anything that would waive your right to compensation.

  • Keep all receipts that prove the disruption cost you extra money.

Have AirHelp claim your compensation

All airlines

All countries

No Win, No Fee


Recent delays and cancellations

Airline (e.g. Lufthansa)

Departure airport (e.g. Frankfurt or FRA)

Date

Flight number

Airline

Route

Status

22/12/2024

17:30

MB724

Chrono Jet

London (LTN)

Istanbul (IST)

DelayedCheck Compensation

22/12/2024

08:50

TOM5724

Unknown

London (LTN)

Lanzarote (ACE)

CancelledCheck Compensation

21/12/2024

07:45

TOM5642

Unknown

London (LTN)

Innsbruck (INN)

CancelledCheck Compensation

20/12/2024

21:35

W43654

Wizz Air Malta

London (LTN)

Iasi (IAS)

CancelledCheck Compensation

20/12/2024

16:25

ED402

Air Explore

London (LTN)

Bacau (BCM)

DelayedCheck Compensation

20/12/2024

16:25

ED402

Air Explore

London (LTN)

Bacau (BCM)

DelayedCheck Compensation

20/12/2024

16:25

DN402

Dan Air

London (LTN)

Bacau (BCM)

DelayedCheck Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight
  • MB724

    Chrono Jet

    Delayed

    London

    Istanbul

    LTN

    IST

    22/12/2024

    17:30

    Check Compensation
  • TOM5724

    Unknown

    Cancelled

    London

    Lanzarote

    LTN

    ACE

    22/12/2024

    08:50

    Check Compensation
  • TOM5642

    Unknown

    Cancelled

    London

    Innsbruck

    LTN

    INN

    21/12/2024

    07:45

    Check Compensation
  • W43654

    Wizz Air Malta

    Cancelled

    London

    Iasi

    LTN

    IAS

    20/12/2024

    21:35

    Check Compensation
  • ED402

    Air Explore

    Delayed

    London

    Bacau

    LTN

    BCM

    20/12/2024

    16:25

    Check Compensation
  • ED402

    Air Explore

    Delayed

    London

    Bacau

    LTN

    BCM

    20/12/2024

    16:25

    Check Compensation
  • DN402

    Dan Air

    Delayed

    London

    Bacau

    LTN

    BCM

    20/12/2024

    16:25

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight

AirHelp has been featured in:

The Mirror logoThe Express logoThe Daily Mail logoUK Business Insider logo

AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

Sign up for our newsletter

Get the latest tips and advice delivered straight to your inbox

Copyright © 2024 AirHelp

Check Compensation

All airlines