International Flight Delay Compensation

If you've ever experienced a delayed, cancelled, or otherwise disrupted flight service, then you'll know how stressful and expensive it can be to make alternative plans, especially if you are travelling with a family, for work, or for a much-needed holiday! But the law is on the side of passengers when it comes to bad airline services and affected passengers may be owed international flight delay compensation worth up to £520 per incident.

Here are some essential points to consider about international flight delay compensation:

  • Passenger relief: Experience flight disruptions? Claim international compensation, up to £520, for delays, cancellations, or denied boarding.

  • Legal safeguard: EU Regulation 261/2004 secures compensation, often missed by 85% of passengers.

  • AirHelp support: Simplify claims effortlessly with our no-win, no-fee assistance, making the process risk-free.

  • Easy eligibility: Submit flight details, check eligibility, and file claims easily.

  • Empowering travelers: Don't miss rightful claims! We remove confusion, ensuring hassle-free compensation for disrupted flights.

Departure airport

Final destination airport

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Why the law protects passengers from flight disruption

In Europe, operating standards for airlines and passenger rights are primarily governed by EU-261/2004, a regulation which says that flight disruption must be compensated. So if your flight was delayed or cancelled, or if you were prevented from boarding because the airline overbooked the flight, then you have three years - and sometimes longer - to claim up to £520.

85% of passengers don't realise that the law is on their side, but AirHelp exists to explain your rights and help you to claim. In fact, we have helped millions of passengers across the world to access international flight delay compensation from airlines that have failed to uphold mandated service standards. And we make it easy - just add your flight details to our online database for an instant search. If you have a claim, just complete the online form in a few clicks and we will take it forward for you - fast, efficiently and without charge.

Don't be like the 55% of airline passengers who discover that they have a claim, but who don't take it forward because the process seems confusing. We take away the hassle to get you the compensation you are owed. Read on to find out more.

AirHelp is here to help you get compensation for flight delays and cancellations. Find out what you could be entitled to.

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About AirHelp

AirHelp is the world's largest air passenger rights organisation, here to help air travellers secure compensation for delayed, cancelled, or overbooked flights .

We make claiming compensation easy and stress-free. Whether you are unsure of your rights, lack the time, or simply want an expert to handle your entire claim for you, AirHelp can help you get what you are rightfully owed.

We operate on a no win, no fee basis, so you can check your compensation risk-free.


Claiming Compensation for Flight Delays and Cancellations

How do you know when you should claim compensation for a delayed or cancelled flight? Though the law can be complicated, we're here to break it down for you:

Delayed flights: you may be able to claim compensation if your flight arrived 3 hours or more late.
Cancelled flights: you may be eligible for compensation if your flight was cancelled less than 14 days before it was due to depart.
Overbookings: you are owed compensation any time you are denied boarding through no fault of your own — so long as you didn't voluntarily give up your seat.

We should note that if extraordinary circumstances were involved, arirlines are under no obligation to pay compensation. Examples of extraordinary circumstances include bad weather, travel restrictions, and air traffic control strikes. Though these situations cause delays and cancellations, the airline isn't at fault, so can't be expected to offer compensation.

Remember these are European flight regulations and so only apply to flights departing from an EU airport, or flights landing in the EU with a European airline. The table below makes it clear which flights are covered:

Claim up to £520 in compensation if your flight has been delayed, cancelled, or overbooked within the last 3 years.

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How Much Flight Compensation?

DistanceCompensation
All flights under 1,500 kmUp to £220 per person
Internal EU flights over 1,500 kmUp to £350 per person
Non-internal EU flights between 1,500 - 3,500 kmUp to £350 per person
Non-internal EU flights over 3,500 kmUp to £520 per person

Table shows values in € as specified in EC 261

In some circumstances the compensation amount may differ from the standard amounts shown above. The easiest way to find out what you’re owed is to use our Compensation Check.


What to Do if Your Flight is Delayed or Cancelled

If you experience a flight delay or cancellation, here's what you should do:

  • Hold onto your boarding pass and other travel documents.

  • Ask why the flight was delayed or cancelled.

  • Request food, drinks, and if necessary, free transport and hotel accommodation.

  • If you had a cancelled flight, ask for an alternative flight or a refund.

  • Keep all receipts of any extra expenses you may have had, including necessary food, clothing, etc.

  • Be careful not to sign any waivers or accept vouchers that will require you to waive your right to compensation.

Have AirHelp claim your compensation

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Recent delays and cancellations

Airline (e.g. Lufthansa)

Departure airport (e.g. Frankfurt or FRA)

Date

Flight number

Airline

Route

Status

10/01/2025

15:50

AY441

Nordic Regional Airlines

Helsinki (HEL)

Oulu (OUL)

CancelledCheck Compensation

10/01/2025

15:45

4Z349

Airlink

Walvis Bay (WVB)

Cape Town (CPT)

CancelledCheck Compensation

10/01/2025

15:40

BG493

Biman Bangladesh Airlines

Dhaka (DAC)

Saidpur (SPD)

CancelledCheck Compensation

10/01/2025

15:40

CZ3786

China Southern Airlines

Wuhan (WUH)

Guiyang (KWE)

CancelledCheck Compensation

10/01/2025

15:35

EU1915

Chengdu Airlines

Ulanhot (HLH)

Erenhot Shi (ERL)

CancelledCheck Compensation

10/01/2025

15:35

MU5508

China Eastern Airlines

Dongsheng (DSN)

Qingdao (TAO)

CancelledCheck Compensation

10/01/2025

15:35

EU1915

Chengdu Airlines

Ulanhot (HLH)

Erenhot Shi (ERL)

CancelledCheck Compensation

10/01/2025

15:30

WM632

Windward Island Airways International

Gustavia (SBH)

Saint Maarten (SXM)

CancelledCheck Compensation

10/01/2025

15:20

BB150

Seaborne Airlines

St Thomas Island (SPB)

St Croix Island (SSB)

CancelledCheck Compensation

10/01/2025

15:15

CA2803

Air China

Tianjin (TSN)

Guangzhou (CAN)

CancelledCheck Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight
  • AY441

    Nordic Regional Airlines

    Cancelled

    Helsinki

    Oulu

    HEL

    OUL

    10/01/2025

    15:50

    Check Compensation
  • 4Z349

    Airlink

    Cancelled

    Walvis Bay

    Cape Town

    WVB

    CPT

    10/01/2025

    15:45

    Check Compensation
  • BG493

    Biman Bangladesh Airlines

    Cancelled

    Dhaka

    Saidpur

    DAC

    SPD

    10/01/2025

    15:40

    Check Compensation
  • CZ3786

    China Southern Airlines

    Cancelled

    Wuhan

    Guiyang

    WUH

    KWE

    10/01/2025

    15:40

    Check Compensation
  • EU1915

    Chengdu Airlines

    Cancelled

    Ulanhot

    Erenhot Shi

    HLH

    ERL

    10/01/2025

    15:35

    Check Compensation
  • MU5508

    China Eastern Airlines

    Cancelled

    Dongsheng

    Qingdao

    DSN

    TAO

    10/01/2025

    15:35

    Check Compensation
  • EU1915

    Chengdu Airlines

    Cancelled

    Ulanhot

    Erenhot Shi

    HLH

    ERL

    10/01/2025

    15:35

    Check Compensation
  • WM632

    Windward Island Airways International

    Cancelled

    Gustavia

    Saint Maarten

    SBH

    SXM

    10/01/2025

    15:30

    Check Compensation
  • BB150

    Seaborne Airlines

    Cancelled

    St Thomas Island

    St Croix Island

    SPB

    SSB

    10/01/2025

    15:20

    Check Compensation
  • CA2803

    Air China

    Cancelled

    Tianjin

    Guangzhou

    TSN

    CAN

    10/01/2025

    15:15

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight

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Claim up to £520 for your delayed or cancelled flight.

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