International Flight Delay Compensation
If you've ever experienced a delayed, cancelled, or otherwise disrupted flight service, then you'll know how stressful and expensive it can be to make alternative plans, especially if you are travelling with a family, for work, or for a much-needed holiday! But the law is on the side of passengers when it comes to bad airline services and affected passengers may be owed international flight delay compensation worth up to £520 per incident.
Here are some essential points to consider about international flight delay compensation:
Passenger relief: Experience flight disruptions? Claim international compensation, up to £520, for delays, cancellations, or denied boarding.
Legal safeguard: EU Regulation 261/2004 secures compensation, often missed by 85% of passengers.
AirHelp support: Simplify claims effortlessly with our no-win, no-fee assistance, making the process risk-free.
Easy eligibility: Submit flight details, check eligibility, and file claims easily.
Empowering travelers: Don't miss rightful claims! We remove confusion, ensuring hassle-free compensation for disrupted flights.
All airlines
All countries
No Win, No Fee
Why the law protects passengers from flight disruption
In Europe, operating standards for airlines and passenger rights are primarily governed by EU-261/2004, a regulation which says that flight disruption must be compensated. So if your flight was delayed or cancelled, or if you were prevented from boarding because the airline overbooked the flight, then you have three years - and sometimes longer - to claim up to £520.
85% of passengers don't realise that the law is on their side, but AirHelp exists to explain your rights and help you to claim. In fact, we have helped millions of passengers across the world to access international flight delay compensation from airlines that have failed to uphold mandated service standards. And we make it easy - just add your flight details to our online database for an instant search. If you have a claim, just complete the online form in a few clicks and we will take it forward for you - fast, efficiently and without charge.
Don't be like the 55% of airline passengers who discover that they have a claim, but who don't take it forward because the process seems confusing. We take away the hassle to get you the compensation you are owed. Read on to find out more.
AirHelp is here to help you get compensation for flight delays and cancellations. Find out what you could be entitled to.
All airlines
All countries
No Win, No Fee
About AirHelp
AirHelp is the world's largest air passenger rights organisation, here to help air travellers secure compensation for delayed, cancelled, or overbooked flights .
We make claiming compensation easy and stress-free. Whether you are unsure of your rights, lack the time, or simply want an expert to handle your entire claim for you, AirHelp can help you get what you are rightfully owed.
We operate on a no win, no fee basis, so you can check your compensation risk-free.
Claiming Compensation for Flight Delays and Cancellations
How do you know when you should claim compensation for a delayed or cancelled flight? Though the law can be complicated, we're here to break it down for you:
Delayed flights: you may be able to claim compensation if your flight arrived 3 hours or more late.
Cancelled flights: you may be eligible for compensation if your flight was cancelled less than 14 days before it was due to depart.
Overbookings: you are owed compensation any time you are denied boarding through no fault of your own — so long as you didn't voluntarily give up your seat.
We should note that if extraordinary circumstances were involved, arirlines are under no obligation to pay compensation. Examples of extraordinary circumstances include bad weather, travel restrictions, and air traffic control strikes. Though these situations cause delays and cancellations, the airline isn't at fault, so can't be expected to offer compensation.
Remember these are European flight regulations and so only apply to flights departing from an EU airport, or flights landing in the EU with a European airline. The table below makes it clear which flights are covered:
Claim up to £520 in compensation if your flight has been delayed, cancelled, or overbooked within the last 3 years.
All airlines
All countries
No Win, No Fee
How Much Flight Compensation?
Distance | Compensation |
---|---|
All flights under 1,500 km | Up to £220 per person |
Internal EU flights over 1,500 km | Up to £350 per person |
Non-internal EU flights between 1,500 - 3,500 km | Up to £350 per person |
Non-internal EU flights over 3,500 km | Up to £520 per person |
Table shows values in € as specified in EC 261
In some circumstances the compensation amount may differ from the standard amounts shown above. The easiest way to find out what you’re owed is to use our Compensation Check.
What to Do if Your Flight is Delayed or Cancelled
If you experience a flight delay or cancellation, here's what you should do:
Hold onto your boarding pass and other travel documents.
Ask why the flight was delayed or cancelled.
Request food, drinks, and if necessary, free transport and hotel accommodation.
If you had a cancelled flight, ask for an alternative flight or a refund.
Keep all receipts of any extra expenses you may have had, including necessary food, clothing, etc.
Be careful not to sign any waivers or accept vouchers that will require you to waive your right to compensation.
Recent delays and cancellations
Date | Flight number | Airline | Route | Status | ||
---|---|---|---|---|---|---|
20/11/2024 | 10:40 | QF521 | Qantas Airways | Brisbane (BNE) Sydney (SYD) | Cancelled | Check Compensation |
20/11/2024 | 10:40 | JL3724 | Japan Airlines | Amami O Shima (ASJ) Kagoshima (KOJ) | Cancelled | Check Compensation |
20/11/2024 | 10:40 | PN6339 | West Air | Xuzhou (XUZ) Harbin (HRB) | Cancelled | Check Compensation |
20/11/2024 | 10:40 | JL690 | Japan Airlines | Miyazaki (KMI) Tokyo (HND) | Cancelled | Check Compensation |
20/11/2024 | 10:40 | JT1785 | Lion Air | Manokwari (MKW) Ujung Pandang (UPG) | Cancelled | Check Compensation |
20/11/2024 | 10:40 | JT785 | Lion Air | Manokwari (MKW) Ujung Pandang (UPG) | Cancelled | Check Compensation |
20/11/2024 | 10:40 | KP37 | ASKY Airlines | Cotonou (COO) Lome (LFW) | Cancelled | Check Compensation |
20/11/2024 | 10:40 | QF521 | Qantas Airways | Brisbane (BNE) Sydney (SYD) | Cancelled | Check Compensation |
20/11/2024 | 10:40 | CA135 | Air China | Beijing (PEK) Seoul (ICN) | Cancelled | Check Compensation |
20/11/2024 | 10:40 | CZ3498 | China Southern Airlines | Kunming (KMG) Guangzhou (CAN) | Cancelled | Check Compensation |
- Cancelled
QF521
•Qantas Airways
Brisbane
••Sydney
BNE
SYD
Check Compensation20/11/2024
10:40
- Cancelled
JL3724
•Japan Airlines
Amami O Shima
••Kagoshima
ASJ
KOJ
Check Compensation20/11/2024
10:40
- Cancelled
PN6339
•West Air
Xuzhou
••Harbin
XUZ
HRB
Check Compensation20/11/2024
10:40
- Cancelled
JL690
•Japan Airlines
Miyazaki
••Tokyo
KMI
HND
Check Compensation20/11/2024
10:40
- Cancelled
JT1785
•Lion Air
Manokwari
••Ujung Pandang
MKW
UPG
Check Compensation20/11/2024
10:40
- Cancelled
JT785
•Lion Air
Manokwari
••Ujung Pandang
MKW
UPG
Check Compensation20/11/2024
10:40
- Cancelled
KP37
•ASKY Airlines
Cotonou
••Lome
COO
LFW
Check Compensation20/11/2024
10:40
- Cancelled
QF521
•Qantas Airways
Brisbane
••Sydney
BNE
SYD
Check Compensation20/11/2024
10:40
- Cancelled
CA135
•Air China
Beijing
••Seoul
PEK
ICN
Check Compensation20/11/2024
10:40
- Cancelled
CZ3498
•China Southern Airlines
Kunming
••Guangzhou
KMG
CAN
Check Compensation20/11/2024
10:40
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