Reimbursement and Compensation: Azores Airlines

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At AirHelp, we think passengers deserve fair compensation when their travel plans are torn apart by flight delays or cancellations. If you were flying in or out of Europe you could be owed up to 600€ per person, thanks to EU air passenger rights laws. Click below to start checking how much you're entitled to in Azores Airlines delay compensation and Azores Airlines cancellation compensation. Our expert team is ready to help you claim it.

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Azores Airlines Flight Cancellation Compensation

Regardless of whether you're at home or abroad when you find out about your Azores Airlines flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that Azores Airlines should find you a new flight, or offer you a full refund.

But because flight cancellations almost always play havoc with your travel plans, you should check whether you're also entitled to claim Azores Airlines canceled flight compensation to help make up for the disruption.

Under EU regulations, Azores Airlines should pay passengers up to 600€ per person when they cancel flights at late notice — that is, any flight cancellation less than 14 days before it was due to depart.

Exceptions:
Azores Airlines will not have to pay compensation if they were able to offer a replacement flight with similar departure and arrival times to the original. You can check the exact requirements on our flight cancellation compensation page.

Airlines also don't have to pay compensation if extraordinary circumstances were at play. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no Azores Airlines flight cancellation compensation owed. Typical examples include bad weather or a strike by air traffic control.

Delayed or canceled flight with Azores Airlines? Find out if you're owed up to 600€ in compensation

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Azores Airlines Flight Delay Compensation

Whenever you're kept waiting by Azores Airlines flight delays, it's worth checking whether you're entitled to compensation for your time. If Azores Airlines is responsible for the delay, EU regulations say that passengers are owed up to 600€ per person when they're delayed by 3 hours or more.

When you're claiming flight delay compensation, Azores Airlines will check what time the flight arrived at the final destination. That's because for flight delay claims it is the time that you arrived that is important, not the time of departure. AirHelp owns one of the most comprehensive databases of flight stats available, so we can always back up Azores Airlines flight delay compensation claims with the exact delay time.

Exceptions:
Airlines like Azores Airlines do not have to pay out compensation if there's some external reason for the delay. That means delays caused by bad weather, an incident at the airport, or air traffic control strikes are not eligible for compensation. These kind of situations are called extraordinary circumstances.

You can learn more about what is and isn't included on our flight delay compensation page.

Claim up to 600€ in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.

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What do EU Air Passenger Rights Say?

EC 261 is the EU regulation that covers situations like flight delays, cancellations, and overbookings. It lays out the care passengers can expect from airlines in the event of any of these disruptions, and it clearly states in what situations passengers are owed compensation.

Travelers are allowed to claim for past flights under EC 261 — often you can still claim for flights in the past 3 years.

The regulation applies to all flights that depart from a European airport, but as Azores Airlines is a European airline, passengers are given extra protection by EC 261, and flights into Europe are covered too, even when they depart from outside the EU.

Which Azores Airlines Flights are Covered by EC 261?

Covered by EC 261
Flights departing EU airports ✔️ Yes
Flights arriving at EU airports ✔️ Yes

How Much Azores Airlines Flight Compensation?

DistanceCompensation
All flights under 1,500 kmUp to €250 per person
Internal EU flights over 1,500 kmUp to €400 per person
Non-internal EU flights between 1,500 - 3,500 kmUp to €400 per person
Non-internal EU flights over 3,500 kmUp to €600 per person

Table shows values in € as specified in EC 261

As with any law, there are exceptions and special circumstances that can affect each specific claim, including how much compensation is owed. AirHelp makes it simple to check compensation here.


About Azores Airlines

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Recent delays and cancellations

Airline (e.g. Lufthansa)

Departure airport (e.g. Frankfurt or FRA)

Date

Flight number

Airline

Route

Status

15/11/2024

14:35

TP1035

Tap Air Portugal

Barcelona (BCN)

Lisbon (LIS)

DelayedCheck Compensation

15/11/2024

10:55

TP1034

Tap Air Portugal

Lisbon (LIS)

Barcelona (BCN)

DelayedCheck Compensation

14/11/2024

06:40

TP1866

Tap Air Portugal

Ponta Delgada (Azores) (PDL)

Lisbon (LIS)

CanceledCheck Compensation

13/11/2024

21:20

S4266

SATA International - Azores Airlines S.A.

New York (JFK)

Ponta Delgada (Azores) (PDL)

CanceledCheck Compensation

13/11/2024

12:40

S4277

SATA International - Azores Airlines S.A.

Porto (OPO)

Ponta Delgada (Azores) (PDL)

CanceledCheck Compensation

12/11/2024

14:00

S4513

SATA International - Azores Airlines S.A.

Paris (CDG)

Ponta Delgada (Azores) (PDL)

CanceledCheck Compensation

12/11/2024

14:00

S4513

SATA International - Azores Airlines S.A.

Paris (CDG)

Ponta Delgada (Azores) (PDL)

CanceledCheck Compensation

12/11/2024

12:00

TP941

Tap Air Portugal

Geneva (GVA)

Lisbon (LIS)

CanceledCheck Compensation

12/11/2024

07:40

TP940

Tap Air Portugal

Lisbon (LIS)

Geneva (GVA)

CanceledCheck Compensation

12/11/2024

07:30

S4512

SATA International - Azores Airlines S.A.

Ponta Delgada (Azores) (PDL)

Paris (CDG)

CanceledCheck Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight
  • TP1035

    Tap Air Portugal

    Delayed

    Barcelona

    Lisbon

    BCN

    LIS

    15/11/2024

    14:35

    Check Compensation
  • TP1034

    Tap Air Portugal

    Delayed

    Lisbon

    Barcelona

    LIS

    BCN

    15/11/2024

    10:55

    Check Compensation
  • TP1866

    Tap Air Portugal

    Canceled

    Ponta Delgada (Azores)

    Lisbon

    PDL

    LIS

    14/11/2024

    06:40

    Check Compensation
  • S4266

    SATA International - Azores Airlines S.A.

    Canceled

    New York

    Ponta Delgada (Azores)

    JFK

    PDL

    13/11/2024

    21:20

    Check Compensation
  • S4277

    SATA International - Azores Airlines S.A.

    Canceled

    Porto

    Ponta Delgada (Azores)

    OPO

    PDL

    13/11/2024

    12:40

    Check Compensation
  • S4513

    SATA International - Azores Airlines S.A.

    Canceled

    Paris

    Ponta Delgada (Azores)

    CDG

    PDL

    12/11/2024

    14:00

    Check Compensation
  • S4513

    SATA International - Azores Airlines S.A.

    Canceled

    Paris

    Ponta Delgada (Azores)

    CDG

    PDL

    12/11/2024

    14:00

    Check Compensation
  • TP941

    Tap Air Portugal

    Canceled

    Geneva

    Lisbon

    GVA

    LIS

    12/11/2024

    12:00

    Check Compensation
  • TP940

    Tap Air Portugal

    Canceled

    Lisbon

    Geneva

    LIS

    GVA

    12/11/2024

    07:40

    Check Compensation
  • S4512

    SATA International - Azores Airlines S.A.

    Canceled

    Ponta Delgada (Azores)

    Paris

    PDL

    CDG

    12/11/2024

    07:30

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight

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