Reimbursement and Compensation: Hainan Airlines

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If you’ve experienced flight delays or cancellations with Hainan Airlines, you may be entitled to receive up to €600 in compensation per person.

Hainan Airlines’s latest on-time performance data reveals that out of 4835 flight departures in the last 24 hours, 85.11% departed on time.

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Hainan Airlines: Flights Canceled Today

How many flights were canceled today?

  • According to our most recent data Hainan Airlines canceled 282 flights in 24 hours.

  • 6.16% of domestic flights and 2.37% of international flights have been canceled.

  • If your flight was canceled and you had less than 14 days notice, you could be owed up to €600 compensation. Check here.

Flight Cancellation Compensation Hainan Airlines

Regardless of whether you're at home or abroad when you find out about your Hainan Airlines flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that Hainan Airlines should find you a new flight, or offer you a full refund.

But because flight cancellations almost always play havoc with your travel plans, you should check whether you're also entitled to claim Hainan Airlines cancelled flight compensation to help make up for the disruption.

Under UK and EU regulations, Hainan Airlines should pay passengers up to €600 per person when they cancel flights at late notice — that is, any flight cancellation less than 14 days before it was due to depart.

Exceptions:
Hainan Airlines will not have to pay compensation if they were able to offer a replacement flight with similar departure and arrival times to the original. You can check the exact requirements on our flight cancellation compensation page.

Airlines also don't have to pay compensation if extraordinary circumstances were at play. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no Hainan Airlines flight cancellation compensation owed. Typical examples include bad weather or a strike by air traffic control.

Delayed or canceled flight with Hainan Airlines? Find out if you're owed up to €600 in compensation


Hainan Airlines: Flight Delays Today

How many flights were delayed today?

  • Our latest data shows that over a 24-hour period, 6 Hainan Airlines flights were delayed 3 hours or more.

  • Of 4413 flights, 0.11% were delayed over 3 hours. That rate was 0.24% for international flights.

  • Passengers who arrive at their destination over 3 hours late could be owed compensation. Check your flight.

Hainan Airlines Flight Delay Compensation

Whenever you're kept waiting by Hainan Airlines flight delays, it's worth checking whether you're entitled to compensation for your time. If Hainan Airlines is responsible for the delay, EU regulations say that passengers are owed up to €600 per person when they're delayed by 3 hours or more.

When you're claiming flight delay compensation, Hainan Airlines will check what time the flight arrived at the final destination. That's because for flight delay claims it is the time that you arrived that is important, not the time of departure. AirHelp owns one of the most comprehensive databases of flight stats available, so we can always back up Hainan Airlines flight delay compensation claims with the exact delay time.

Exceptions:
Airlines like Hainan Airlines do not have to pay out compensation if there's some external reason for the delay. That means delays caused by bad weather, an incident at the airport, or air traffic control strikes are not eligible for compensation. These kind of situations are called extraordinary circumstances.

You can learn more about what is and isn't included on our flight delay compensation page.

Claim up to €600 in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.


Air Passenger Rights and Flight Compensation

Even though Hainan Airlines is not a European airline, they always comply with European laws every time they depart from a European airport. That means passengers flying out of a European airport with United Airlines are protected by EC 261, one of the world's most comprehensive air passenger rights laws.

This gives passengers the right to claim flight delay compensation, United Airlines cancellation compensation, or overbooking compensation if United Airlines is responsible for the issue. That's in addition to their rights to a flight refund.

Unfortunately, the same protections don't apply for flights going the other way. Hainan Airlines passengers who land in the EU are not covered by EC 261 if the departure airport is outside the EU. For these flights, you'll need to check what other air passenger rights apply.

Which United Airlines Flights are Covered by EC 261?

Covered by EC 261
Flights departing EU airportsYes
Flights arriving at EU airportsNo

How Much Hainan Airlines Compensation?

DistanceCompensation
All flights under 1,500 km Up to €250 per person
Internal EU flights over 1,500 km Up to €400 per person
Non-internal EU flights between 1,500 - 3,500 km Up to €400 per person
Non-internal EU flights over 3,500 km Up to €600 per person

Table shows values in € as specified in EC 261. Distances and amounts are similar under UK law.

There are exceptions and special circumstances which may impact how much compensation owes in your case. The easiest way to find out what you’re owed is to use our free compensation check.

Flight statistics: delays and cancellations of Hainan Airlines

Punctuality of Hainan Airlines (24 hours):

Total flights: 4835
On-time flights: 4115
Punctuality rate: about 85.11% of all flights were on time
Long delays (greater than 3 hours): 6
Flight cancellations: 282

The number of flights shown is an estimate based on internal and third-party databases.

Use AirHelp to claim your compensation


Recent delays and cancellations

Airline (e.g. Lufthansa)

Departure airport (e.g. Frankfurt or FRA)

Date

Flight number

Airline

Route

Status

24/03/2025

09:50

HU7573

Hainan Airlines

Xian (XIY)

Qingdao (TAO)

CanceledCheck Compensation

24/03/2025

09:40

HU7522

Hainan Airlines

Zhuhai (ZUH)

Xian (XIY)

CanceledCheck Compensation

24/03/2025

09:35

HU7790

Hainan Airlines

Jinan (TNA)

Changsha (CSX)

CanceledCheck Compensation

24/03/2025

09:20

HU713

Hainan Airlines

Shenzhen (SZX)

Osaka (KIX)

CanceledCheck Compensation

24/03/2025

09:00

HU6241

Hainan Airlines

Chongqing (CKG)

Zhuhai (ZUH)

CanceledCheck Compensation

24/03/2025

08:50

HU7503

Hainan Airlines

Xian (XIY)

Nanjing (NKG)

CanceledCheck Compensation

24/03/2025

08:35

SN3201

Brussels Airlines

Brussels (BRU)

Venice (VCE)

CanceledCheck Compensation

24/03/2025

08:20

JD5304

Beijing Capital Airlines

Shijiazhuang (SJW)

Xian (XIY)

CanceledCheck Compensation

24/03/2025

08:10

HU7228

Hainan Airlines

Wuhai (WUA)

Xian (XIY)

DelayedCheck Compensation

24/03/2025

08:00

HU7172

Hainan Airlines

Urumqi (URC)

Chongqing (CKG)

CanceledCheck Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight
  • HU7573

    Hainan Airlines

    Canceled

    Xian

    Qingdao

    XIY

    TAO

    24/03/2025

    09:50

    Check Compensation
  • HU7522

    Hainan Airlines

    Canceled

    Zhuhai

    Xian

    ZUH

    XIY

    24/03/2025

    09:40

    Check Compensation
  • HU7790

    Hainan Airlines

    Canceled

    Jinan

    Changsha

    TNA

    CSX

    24/03/2025

    09:35

    Check Compensation
  • HU713

    Hainan Airlines

    Canceled

    Shenzhen

    Osaka

    SZX

    KIX

    24/03/2025

    09:20

    Check Compensation
  • HU6241

    Hainan Airlines

    Canceled

    Chongqing

    Zhuhai

    CKG

    ZUH

    24/03/2025

    09:00

    Check Compensation
  • HU7503

    Hainan Airlines

    Canceled

    Xian

    Nanjing

    XIY

    NKG

    24/03/2025

    08:50

    Check Compensation
  • SN3201

    Brussels Airlines

    Canceled

    Brussels

    Venice

    BRU

    VCE

    24/03/2025

    08:35

    Check Compensation
  • JD5304

    Beijing Capital Airlines

    Canceled

    Shijiazhuang

    Xian

    SJW

    XIY

    24/03/2025

    08:20

    Check Compensation
  • HU7228

    Hainan Airlines

    Delayed

    Wuhai

    Xian

    WUA

    XIY

    24/03/2025

    08:10

    Check Compensation
  • HU7172

    Hainan Airlines

    Canceled

    Urumqi

    Chongqing

    URC

    CKG

    24/03/2025

    08:00

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight

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