Compensation After Lanzarote Airport Flight Cancellations and Delays
Don't despair if Lanzarote Airport (ACE) delays or cancellations keep you grounded. There are air passenger protections in place, to make sure you're treated fairly and make it to your destination. And we're here to help by ensuring that you receive any compensation you're entitled to following your delay. For example, if you were flying to or from the EU you may be owed up to €600 per person.
Click below to find out exactly what you're owed, and have our expert team help you get it.
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Air Passenger Rights at Lanzarote Airport
Most passengers at Lanzarote Airport (ACE) are protected under Regulation (EC) No 261/2004. This EU law covers all flights departing from EU airports, as well as those departing from EU "outermost regions" such as the Canary Islands, the Azores, and Martinique. Flights landing at Lanzarote Airport may also fall under EC 261, depending on the departure airport.
EC 261 doesn’t only apply to European citizens – it protects anyone travelling within its jurisdiction. Typically, passengers have up to three years to file a claim, allowing them to check if they’re still eligible for compensation for past cancellations at Lanzarote Airport.
Under EC Regulation 261, you are entitled to compensation when the airline is responsible for delays, cancellations, or overbooking. Compensation amounts can be as high as €600 per person.
Which Flights are Covered by EC 261?
Route | EU Airline | Non-EU Airline |
---|---|---|
Departures from Lanzarote Airport | ✔️ Yes | ✔️ Yes |
Arrivals at Lanzarote Airport | ✔️ Yes | ❌ No |
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Flight Cancellations at Lanzarote Airport: Stats, Your Rights and Compensation
When Are You Entitled to Compensation for a Cancelled Flight?
Cancelled Flight at Lanzarote Airport: How Much Compensation Can You Claim?
Lanzarote Airport: Cancelled Flights in the Last 7 Days
Understanding recent trends at Lanzarote Airport helps you stay informed and plan ahead. Here’s an overview of flight cancellations in the last seven days:
Flight Type | Total Flights | Cancelled Flights |
---|---|---|
Domestic | 287 | 17 |
International | 312 | 1 |
Total | 599 | 18 |
Key Insights:
Domestic Flights: 287 total flights, with 17 cancellations, representing 5.92% of domestic flights.
International Flights: 312 total flights, with 1 cancellations, representing 0.32% of international flights.
If your flight was cancelled at Lanzarote Airport, AirHelp can assist you in understanding your rights and filing a compensation claim.
Your Rights When Your Flight Is Cancelled
If your flight is cancelled, the airline is first required to offer you an alternative flight to your destination. If you choose not to travel, you are entitled to a ticket refund.
If the cancellation was communicated at short notice, you may be entitled to compensation of up to €600 per person. This also applies if the alternative flight offered arrives at a time significantly different from the originally scheduled time.
When Can You Claim Compensation for a Cancelled Flight?
Under EC Regulation 261, you can claim compensation if:
You were notified of the cancellation less than 14 days before departure.
The airline is responsible for the cancellation (e.g., operational issues or staff shortages).
The airline can avoid paying compensation if they were able to offer you an alternative flight which would get you to your destination at a very similar time to your original arrival time.
Read more about flight cancellation compensation.
Cancelled Flight at Lanzarote Airport: How Much Compensation Can You Claim?
Under EU Regulation 261/2004, if you are affected by a cancelled flight at Lanzarote Airport you may claim:
€250 for flights up to 1,500 km
€400 for flights between 1,500 and 3,500 km
€600 for flights over 3,500 km.
The eligibility for compensation also depends on the timing of the cancellation notification. If you’re confused, here’s a simple chart to help:
Notification Time | Alternative Flight Timing | Compensation |
---|---|---|
Less than 14 days | No alternative flight offered | €250–€600 |
7–14 days before | 2 hours earlier or 4 hours later | €250–€600 |
Less than 7 days | 1 hour earlier or 2 hours later | €250–€600 |
Use our compensation checker below to see if you're eligible and determine the amount you could claim.
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€250
up to 1,500 km
€400
1,500 - 3,500 km
€600
from 3,500 km
What to Do If Your Flight Is Cancelled at Lanzarote Airport
Collect proof of the cancellation (e.g., emails from the airline, photos of the departure board, written confirmation from the airline, etc.).
Confirm your rebooking or refund options.
Pay attention to what the airline offers you – accepting certain benefits could affect your right to compensation.
Keep receipts for any necessary expenses (e.g., food, accommodation).
Contact AirHelp to check your eligibility for compensation and file your claim.
Flight Delays at Lanzarote Airport: Stats, Your Rights and Compensation
Lanzarote Airport: Flights Delays in the Last 7 Days
Recent flight performance at Lanzarote Airport can help you plan better and know your rights. Here’s how flights at ACE performed over the past seven days:
Category | Data |
---|---|
Total Flights | 599 |
On-Time Flights (%) | 226 (37.73%) |
Delays over 3 hours | 4 |
Key insights:
Domestic Flights: 287 total flights, with 0 (0.00%) experiencing delays over three hours.
International Flights: 312 total flights, with 4 (1.28%) delayed by more than three hours.
If your flight was delayed by more than three hours, you may be entitled to compensation or assistance.
When Can You Claim Compensation for Flight Delays?
Under EU 261, you may qualify for compensation if:
Your flight is delayed by more than 3 hours at arrival.
The delay is caused by reasons within the airline’s control (e.g., technical issues).
To work out if your delay is eligible you need to work out how late your flight was when it arrived at your final destination. That's because EC 261 is based on how delayed you were reaching your destination, compared to the scheduled time. It’s not necessarily about the time spent waiting due to delays at Lanzarote Airport.
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How Much Compensation Can You Get for Lanzarote Airport Flight Delays?
Delay Length | Flight Distance | Compensation Amount |
---|---|---|
3+ hours | Up to 1,500 km | €250 |
3+ hours | 1,500–3,500 km | €400 |
4+ hours | Over 3,500 km | €600 |
Read more about flight delay compensation.
What to Do If Your Flight Is Delayed at Lanzarote Airport
Collect proof of the delay (e.g., emails from the airline, photos of the departure board, written confirmation from the airline, etc.).
Pay attention to what the airline offers you – accepting certain benefits could affect your right to compensation.
Keep receipts for any necessary expenses (e.g., food, accommodation).
Use AirHelp’s free eligibility checker to find out if you can claim compensation.
Airline Responsibility and Extraordinary Circumstances
Under EC Regulation 261, airlines are required to compensate passengers when they are responsible for delays. However, in cases of extraordinary circumstances, airlines are not obliged to provide compensation. The table below helps clarify when you might be eligible for compensation:
Compensation
Disruptions due to operational issues (e.g., technical problems)
Denied boarding due to overbooking
Missed connections caused by delays on the first leg of your journey
Strikes by airline staff
Extraordinary Circumstances
Severe weather conditions (e.g., snowstorms)
Natural disasters (e.g., volcanic eruptions, earthquakes)
Security threats or emergencies impacting airport operations
Strikes by airport staff
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Baggage Issues at Lanzarote Airport
Lost, delayed, or damaged luggage can add extra stress when travelling through Lanzarote Airport. Your flight may be covered by the Montreal Convention, which requires airlines to compensate passengers for issues with their baggage. Protections include:
Delayed Baggage: You can claim reimbursement for essential items purchased while waiting for your baggage.
Lost Baggage: Compensation is available for the total value of lost items, up to a specified limit.
Damaged Baggage: Airlines are liable for repair or replacement costs.
If you’d like to learn more, we recommend visiting our page dedicated to compensation for lost, delayed, or damaged baggage.
To stay prepared for unexpected travel issues, AirHelp created AirLuggage – luggage insurance made simple. Receive a fast payout in case of luggage disruption, and we’ll also assist you in claiming up to €1,400 from the airline for lost, delayed, or damaged bags.
Why AirHelp?
AirHelp…
Is the world’s largest flight compensation company.
Works with lawyers in over 35 countries.
Uses cutting-edge technology to pursue each claim.
Takes the hassle out of the claim process.
Fights for passenger rights.
Plus, we operate on a no-win, no-fee basis, meaning there’s no risk to you. So if you need help to get your flight compensation due to a strike, fill out our form today.
We’re always here to help.
Recent delays and cancellations
Date | Flight number | Airline | Route | Status | ||
---|---|---|---|---|---|---|
15/12/2024 | 22:20 | BY4767 | Tui Airways | Lanzarote (ACE) London (LGW) | Canceled | Check Compensation |
15/12/2024 | 21:00 | BY7763 | Tui Airways | Lanzarote (ACE) Birmingham (BHX) | Canceled | Check Compensation |
15/12/2024 | 20:55 | BY6759 | Tui Airways | Lanzarote (ACE) Bristol (BRS) | Canceled | Check Compensation |
15/12/2024 | 20:25 | BY1789 | Tui Airways | Lanzarote (ACE) Glasgow (GLA) | Canceled | Check Compensation |
15/12/2024 | 20:00 | BY6707 | Tui Airways | Lanzarote (ACE) Cardiff (CWL) | Canceled | Check Compensation |
15/12/2024 | 20:00 | TOM6707 | Unknown | Lanzarote (ACE) Cardiff (CWL) | Delayed | Check Compensation |
15/12/2024 | 19:50 | BY2755 | Tui Airways | Lanzarote (ACE) Manchester (MAN) | Canceled | Check Compensation |
15/12/2024 | 19:25 | PM738 | CANARY FLY | Lanzarote (ACE) Las Palmas (LPA) | Canceled | Check Compensation |
- Canceled
BY4767
•Tui Airways
Lanzarote
••London
ACE
LGW
Check Compensation15/12/2024
22:20
- Canceled
BY7763
•Tui Airways
Lanzarote
••Birmingham
ACE
BHX
Check Compensation15/12/2024
21:00
- Canceled
BY6759
•Tui Airways
Lanzarote
••Bristol
ACE
BRS
Check Compensation15/12/2024
20:55
- Canceled
BY1789
•Tui Airways
Lanzarote
••Glasgow
ACE
GLA
Check Compensation15/12/2024
20:25
- Canceled
BY6707
•Tui Airways
Lanzarote
••Cardiff
ACE
CWL
Check Compensation15/12/2024
20:00
- Delayed
TOM6707
•Unknown
Lanzarote
••Cardiff
ACE
CWL
Check Compensation15/12/2024
20:00
- Canceled
BY2755
•Tui Airways
Lanzarote
••Manchester
ACE
MAN
Check Compensation15/12/2024
19:50
- Canceled
PM738
•CANARY FLY
Lanzarote
••Las Palmas
ACE
LPA
Check Compensation15/12/2024
19:25
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