AIRLUGGAGE INSURANCE

Trustpilot 4.6/5 based on 180,999 reviews

Get an easy €100 when your checked-in bags get lost or delayed

You receive the money in days, and there are no complex forms to fill out.
Because we like to keep things simple.

Luggage insurance 
that’s fast and easy

  • €100 lands in your account in days

  • No need to prove what’s in your bag

  • You get paid no matter how quickly your bag’s found

📣 AirLuggage is one thing, compensation is another. We'll also help you claim up to €1,400 from the airline for lost, delayed, or damaged bags.

How it works

Your bag is lost or delayed

If your checked-in bag doesn’t arrive, get a Property Irregularity Report (PIR) number from the lost luggage desk inside the airport.

Notify us

Upload a copy of your PIR, boarding pass, ID, bank details, and airline luggage tag at the same time, so there's no delay with your payout.

You get paid!

We check the details and pay you €100 for each bag lost or delayed within 5 working days.

Essential

€24.99/year

per passenger, billed annually

  • We get you the money you’re entitled to from the airline:

    • - Up to €600 for compensation

    • - Up to €6,000 for extra expenses

    • - Up to €1,400 for luggage issues

  • No hidden fees

  • 24/7 support from our experts

  • AirPayout insurance for 3 trips

  • 10% off your eSIM card

Choose Essential

effectively €2.08 per month!

Complete

€49.99/year

was €8.33

per passenger, billed annually

  • All AirHelp Plus Essential benefits

  • Airport lounge access during a disruption

  • AirPayout insurance for 7 trips

  • AirLuggage insurance for 7 trips

  • 20% off your eSIM card

Choose Complete

effectively €4.17 per month!

No matter where you’re flying. No matter the ticket price or airline.

Trustpilot 4.6/5 based on 180,999 reviews

We've helped 2.2 million people get paid compensation

I would say that everything happens for reason and my flight wouldn’t lead me to you guys. Your regular communication and also resolving the issue without me getting any pressure was great. I have already recommended you guy in my circle and in future intent to use your service if this sort of thing happens again. Many thanks to all of your staff for working hard

Muhammad Irfan

thankyou. It was actually faster thank expected and in a scenario that was pretty hopeless imo

Alexandru Gavanescu

The whole process was fast, i was kept informed the whole time and received updates each time. I recommend

Catalina Bucur

They did all for me, it was easy to obtain the compensation, no stress. And when the airline reduced the compensation, Airhelp reduced their fee also.

Cristina Calin

Great company, help to recieve compensation, many thanks!

Tetiana Mudrak

Very happy...

Krystyna Stachowicz

Frequently Asked Questions

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AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

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