Reimbursement and Compensation: Croatia Airlines

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If you think you might be owed Croatia Airlines delay compensation or Croatia Airlines cancellation compensation, you've come to the right place. We can explain your air passenger rights and have the resources to help you claim up to $650 (€600) compensation per person.

According to our data on Croatia Airlines’s recent flights, there were 367 departures over 24 hours and 73.84% departed on time.

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Croatia Airlines Flight Delay Compensation

How many Croatia Airlines flights were delayed today?

  • Our data shows that,over a 24-hour period, there were 1 Croatia Airlines flights delayed by over 3 hours.

  • 0.00% of domestic flights and 0.36% of international flights were delayed over 3 hours.

  • Passengers who arrive at their destination over 3 hours late could be entitled to compensation. Check here.

  • More about Croatia Airlines’s on-time performance

Croatia Airlines Flight Delay Compensation

While airlines like Croatia Airlines make every effort to stick to their advertised schedules, flight delays do happen. The good news for travelers is that air passenger rights exist to protect you and your journey when you get caught up in Croatia Airlines flight delays.

Under an EU law known as EC 261, if an airline causes passengers to arrive at their destination 3 or more hours late, those passengers could be entitled to up to $650 in compensation.

There are some extraordinary circumstances which may excuse airlines from paying compensation. Those include situations like bad weather or issues at the airport. But if the delay is a result of technical issues or an airline staff strike, you're likely to be owed compensation under EC 261.

What's more, you generally have up to 3 years to make a flight delay compensation Croatia Airlines claim. All you have to do is type in your flight details and our easy-to-use flight delay compensation calculator will tell you if you are eligible for cash compensation, and our expert team are on hand to help you get it.

Delayed or cancelled flight with Croatia Airlines? Find out if you're owed up to $650 in compensation

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Croatia Airlines Flight Cancellation Compensation

How many Croatia Airlines flights were cancelled today?

  • Recent data shows Croatia Airlines cancelled 1 over 24 hours.

  • 0.00% of domestic flights and 0.36% of international flights were cancelled.

  • Was your flight cancelled less than 14 days before you were due to fly? You could be owed up to $650 (€600) compensation. Check here.

  • More about Croatia Airlines’s on-time performance

Croatia Airlines Flight Cancellation Compensation

In the event of any Croatia Airlines flight cancellation, Europe's air passenger rights laws are clear: Croatia Airlines must offer you alternative transport to your destination, or a refund if that's what you'd prefer.

In addition, if you were told about the cancellation less than 14 days before you were due to depart you may also be able to claim up to $650 per person in compensation.

Generally speaking, when Croatia Airlines cancels flights, they'll attempt to rebook passengers straight away onto another flight at no additional charge. You can request further changes if the alternative flight doesn’t work for you, or if you no longer wish to travel that route.

If Croatia Airlines can book you onto a new flight that lands at a similar time to your original they won't have to pay you compensation. This is fair, as you'll get to your destination with minimum disruption to your plans. However in a lot of cases, passengers whose flights are cancelled at the last minute have valid claims to Croatia Airlines cancelled flight compensation.

That's unless the cancellation was caused by an event Croatia Airlines can't be expected to control — something like bad weather conditions, or an incident at the airport. These events are referred to as extraordinary circumstances.

You can learn more about flight cancellation compensation here.

Claim up to $650 in compensation if your flight has been delayed, cancelled, or overbooked within the last 3 years.

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Flight Compensation and Air Passenger Rights

Because Croatia Airlines has its headquarters within the EU, almost all the flights they offer are protected by EC 261, one of the world's most comprehensive air passenger rights laws.

The EC 261 regulation gives passengers the right to claim for compensation when they have suffered delayed, cancelled or overbooked flights, which are no fault of their own. Passengers are also entitled to claim for past flights — often you can still claim for flights in the past 3 years.

Which Croatia Airlines Flights are Covered by EC 261?

Croatia Airlines FlightsEC 261Explanation
Flights departing EU airports✔️ YesAll Croatia Airlines flights departing from any EU airport are covered by EC 261.
Flights arriving at EU airports✔️ Yes Croatia Airlines flights arriving at EU airports are covered by EC 261, regardless of departure location.
Flights between non-EU countries❌ No Flights entirely outside the EU (e.g., from one non-EU country to another) are not covered by EC 261.

How Much Croatia Airlines Flight Compensation?

DistanceCompensation
All flights under 1,500 kmUp to €250 per person
Internal EU flights over 1,500 kmUp to €400 per person
Non-internal EU flights between 1,500 - 3,500 kmUp to €400 per person
Non-internal EU flights over 3,500 kmUp to €600 per person

The table shows values in € as specified in EC 261

There are exceptions and special circumstances which may impact how much compensation Croatia Airlines owes in your case. The easiest way to find out what you’re owed is to use our free compensation check.

Flight Statistics: Croatia Airlines delays and cancellations

**
Croatia Airlines On-time Performance (24 hours):**

Total flights: 367
Flights on time: 271
On time rate: approximately 73.84% of all flights were punctual
Long delays (over 3 hours): 1
Flight cancellations: 1

Flight numbers shown are estimates, based on internal databases and third parties.


About Croatia Airlines

Croatia Airlines is the flag carrier of the Republic of Croatia and a member of Star Alliance, serving over 30 destinations across Europe, the Middle East, and North Africa. With a modern fleet of Airbus and Bombardier aircraft, we offer comfortable and safe travel to our passengers. Our commitment to excellence is reflected in our onboard amenities, including complimentary meals and beverages, in-flight entertainment, and free baggage allowance. We also offer a loyalty program, Miles & More, which rewards our frequent flyers with exclusive benefits. At Croatia Airlines, we prioritize our passengers' safety and satisfaction, ensuring that every flight experience is smooth and enjoyable. Book your next trip with us and discover the beauty of Croatia and beyond.

Contact Information:
Website: www.croatiaairlines.com
Phone: +385 1 6676 555
Email: [email protected]

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Recent delays and cancellations

Airline (e.g. Lufthansa)

Departure airport (e.g. Frankfurt or FRA)

Date

Flight number

Airline

Route

Status

11/18/2024

8:35 AM

OU460

Croatia Airlines

Zagreb (ZAG)

Zurich (ZRH)

CanceledCheck Compensation

11/17/2024

9:00 PM

LH1404

Lufthansa

Frankfurt (FRA)

Zagreb (ZAG)

DelayedCheck Compensation

11/17/2024

8:35 AM

OU460

Croatia Airlines

Zagreb (ZAG)

Zurich (ZRH)

CanceledCheck Compensation

11/17/2024

6:35 AM

LH1405

Lufthansa

Zagreb (ZAG)

Frankfurt (FRA)

CanceledCheck Compensation

11/17/2024

1:55 AM

SQ366

Singapore Airlines

Singapore (SIN)

Rome (FCO)

CanceledCheck Compensation

11/16/2024

8:40 PM

LH1404

Lufthansa

Frankfurt (FRA)

Zagreb (ZAG)

CanceledCheck Compensation

11/16/2024

2:30 PM

OU4437

Croatia Airlines

Munich (MUC)

Zagreb (ZAG)

CanceledCheck Compensation

11/16/2024

8:35 AM

OU4436

Croatia Airlines

Zagreb (ZAG)

Munich (MUC)

CanceledCheck Compensation

11/16/2024

7:30 AM

OU4438

Croatia Airlines

Split (SPU)

Munich (MUC)

CanceledCheck Compensation

11/15/2024

10:30 AM

OU457

Croatia Airlines

Brussels (BRU)

Zagreb (ZAG)

CanceledCheck Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight
  • OU460

    Croatia Airlines

    Canceled

    Zagreb

    Zurich

    ZAG

    ZRH

    11/18/2024

    8:35 AM

    Check Compensation
  • LH1404

    Lufthansa

    Delayed

    Frankfurt

    Zagreb

    FRA

    ZAG

    11/17/2024

    9:00 PM

    Check Compensation
  • OU460

    Croatia Airlines

    Canceled

    Zagreb

    Zurich

    ZAG

    ZRH

    11/17/2024

    8:35 AM

    Check Compensation
  • LH1405

    Lufthansa

    Canceled

    Zagreb

    Frankfurt

    ZAG

    FRA

    11/17/2024

    6:35 AM

    Check Compensation
  • SQ366

    Singapore Airlines

    Canceled

    Singapore

    Rome

    SIN

    FCO

    11/17/2024

    1:55 AM

    Check Compensation
  • LH1404

    Lufthansa

    Canceled

    Frankfurt

    Zagreb

    FRA

    ZAG

    11/16/2024

    8:40 PM

    Check Compensation
  • OU4437

    Croatia Airlines

    Canceled

    Munich

    Zagreb

    MUC

    ZAG

    11/16/2024

    2:30 PM

    Check Compensation
  • OU4436

    Croatia Airlines

    Canceled

    Zagreb

    Munich

    ZAG

    MUC

    11/16/2024

    8:35 AM

    Check Compensation
  • OU4438

    Croatia Airlines

    Canceled

    Split

    Munich

    SPU

    MUC

    11/16/2024

    7:30 AM

    Check Compensation
  • OU457

    Croatia Airlines

    Canceled

    Brussels

    Zagreb

    BRU

    ZAG

    11/15/2024

    10:30 AM

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight

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