Delta Airlines: Refunds, Reimbursement, and Compensation for Delayed and Canceled Flights

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When faced with the inconvenience of a delayed or canceled Delta Air Lines flight, the standard apology often falls short. However, for departures within Europe, there's a silver lining, exploring the realm of possibilities for reimbursement and flight compensation from the airline under the umbrella of EC 261.

Discover the potential for Delta Air Lines compensation for flight delays or cancellations, specifically tailored to European flights. The EC 261 law opens avenues for passengers to not only secure a full refund for their flight ticket but also to claim airline compensation of up to $650 (€600) per person in certain circumstances.

Even in the case of a canceled or delayed US domestic Delta Air Lines flight, you have a range of rights. For example, you will find that refunds, rebooking on other flights, the right to assistance—which can also include hotel accommodation—and, in some cases, forms of compensation are provided: even when you are flying within the United States!

According to our data on Delta Air Lines’s recent flights, there were 365 departures over 24 hours, and 78.08% departed on time.

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Delta Air Lines Flight Delay Compensation: Know Your Rights under EC261

If you've experienced a delayed Delta Air Lines flight departing from a European airport, it's essential to explore the possibility of claiming flight delay compensation from Delta Air Lines. According to EU regulations, flights delayed by 3 hours or more may entitle passengers to flight compensation of up to $650 per person from the airline.

Certain exclusions apply, particularly in cases of Delta Air Lines flight delays caused by extraordinary circumstances beyond the airline's control. Examples include delays due to inclement weather or air traffic control strikes. In these instances, the airline is not obligated to provide compensation, as such delays are considered outside of their control.

However, suppose the delay is within the airline's control, such as a strike by Delta Air Lines staff or a maintenance issue. In that case, you have the right to file a claim for Delta Air Lines compensation for delayed flights. This ensures that you are appropriately compensated for the inconvenience caused by controllable factors. Familiarize yourself with your rights and take the necessary steps to claim the compensation you deserve.

How many Delta Air Lines flights were delayed today?

  • Our data shows that,over a 24-hour period, there were 4 Delta Air Lines flights delayed by over 3 hours.

  • 0.00% of domestic flights and 1.10% of international flights were delayed over 3 hours.

  • Passengers who arrive at their destination over 3 hours late could be entitled to compensation. Check here.

  • More about Delta Air Lines’s on-time performance

Delayed or canceled flight with Delta Air Lines? Find out if you're owed up to $650 in compensation

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Delta Air Lines Flight Cancellation: Guide to Compensation under EC261

Despite Delta Air Lines not being a European carrier, its operations within Europe are governed by European regulations. This is particularly advantageous for passengers facing the inconvenience of a flight cancellation, as last-minute cancellations of European departures may make them eligible for substantial Delta Air Lines flight compensation.

In the event of a Delta Air Lines flight cancellation, passengers are typically offered an alternative flight to their destination or the option of a full refund. However, under EU laws, if the cancellation occurs less than 14 days before the scheduled departure from a European airport, affected passengers may be entitled to compensation for canceled flights from Delta Air Lines of up to $650 per person.

Flight disruption: check-list for making a claim

  • Boarding passes with flight number

  • Booking confirmation

  • Alternative transportation tickets

  • Vouchers

  • Documents of additional costs

  • Photos with timestamp of flight board or screen

  • If possible, written confirmation / statements from the airline regarding the reasons for the flight delay

When Are You Entitled to Compensation? Use Our Calculator

Delta Air Lines may be exempt from airline cancellation compensation obligations if it provides a reasonable alternative flight with a similar arrival time to the original. Additionally, extraordinary circumstances, beyond the airline's control, such as severe weather, a medical emergency, or disruptive events at the airport, may also exempt them from compensation requirements.

We recommend utilizing our free compensation calculator to determine if you qualify for Delta Air Lines compensation for a canceled flight, especially considering these exceptions. This tool simplifies the process, allowing you to easily assess your eligibility and potential compensation amount, ensuring you are well-informed and empowered in seeking what you are owed.

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Departure airport

Final destination airport

1 Passenger(s)

$270

up to 1,500 km

$430

1,500 - 3,500 km

$650

from 3,500 km

How many Delta Air Lines flights were cancelled today?

  • Recent data shows Delta Air Lines cancelled 8 over 24 hours.

  • 0.00% of domestic flights and 2.19% of international flights were cancelled.

  • Was your flight cancelled less than 14 days before you were due to fly? You could be owed up to $650 (€600) compensation. Check here.

  • More about Delta Air Lines’s on-time performance


Which Delta Air Lines Flights are Covered by EC 261?

The coverage under EC 261 extends to all passengers on flights departing from a European airport. However, as a non-European airline, Delta Air Lines is exempt from EC 261 flight compensation obligations when operating flights outside of Europe or even on flights to Europe originating from airports outside the EU.

When a Delta Air Lines flight departs from a European airport or is within the EU, passengers are entitled to the protections outlined in EC 261. This includes the right to compensation for flight delays, cancellations, and overbookings, ensuring that passengers are treated fairly and receive appropriate care during disruptions.

Below is a table detailing which Delta Air Lines flights are covered by EC 261 regulations:

Delta Air LinesCovered by EC 261
Flights departing EU airports✔️ Yes
Flights arriving at EU airports❌ No

How Much Delta Air Lines Compensation Are You Entitled To?

DistanceCompensation
All flights under 1,500 kmUp to €250 per person
Internal EU flights over 1,500 kmUp to €400 per person
Non-internal EU flights between 1,500 - 3,500 kmUp to €400 per person
Non-internal EU flights over 3,500 kmUp to €600 per person

EC 261 ensures that all paying passengers, regardless of nationality, age, or ticket cost, are treated equally in terms of compensation amounts. The values in euros are specified by EC 261, emphasizing fairness and consistency.

As with any legal framework, there are exceptions and special circumstances that can impact the flight compensation amount. To simplify the process of determining what you are owed, AirHelp provides a free compensation calculator to navigate the complexities and ensure you receive the compensation you deserve.

Claim up to $650 in compensation if your flight has been delayed, cancelled, or overbooked within the last 3 years.

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Delta Air Lines US Domestic Flights: Rights & Compensation

No regulations require airlines to financially compensate passengers for domestic flights in the US that are delayed or canceled. However, you may be entitled to a refund, and some airlines offer certain forms of compensation. Additionally, assistance is usually provided, including rebooking on the next available flight, meal vouchers, and hotel accommodation in the event of an overnight cancellation. Let's take a detailed look at your rights in the case of delayed or canceled Delta Air Lines domestic flights.

Right to a Refund

In cases of a delayed or canceled Delta Air Lines flight, you may be entitled to a ticket refund:

  • Delayed flight: If your flight is significantly delayed, you are entitled to a refund from the airline if you choose not to fly. There is no general definition of a "significant delay," as it is determined on a case-by-case basis.

  • Canceled flight: Regardless of the reason for the cancellation, you are entitled to a refund if you choose not to travel.

Refunds may also be provided for the class of service and optional service fees.

What Are Your Entitlements for Delta Air Lines Delays or Cancellations?

Here is a summary of your entitlements for Delta Air Lines delays or cancellations, as indicated by the Department of Transportation (DOT):

CommitmentsIn Case of CancellationIn Case of Delay
Rebook on the same airline✔️✔️
Rebook on a partner airline✔️✔️
Meal or meal cash/voucher✔️✔️
Hotel (overnight cancellation/delay)✔️✔️
Transportation to and from the hotel✔️✔️
Cash compensation
Credit/travel voucher
Frequent flyer miles

If Your Plane is Delayed on the Tarmac

There are clear laws on your rights if your plane is delayed on the tarmac. These entitle you to information, food, and water. You can read exactly what they cover here.

Flight Statistics: Delta Air Lines delays and cancellations

**Delta Air Lines On-time Performance (24 hours):**

Total flights: 365
Flights on time: 285
On time rate: approximately 78.08% of all flights were punctual
Long delays (over 3 hours): 4
Flight cancellations: 8

Flight numbers shown are estimates, based on internal databases and third parties.


About Delta Air Lines

Delta Airlines is a global leader in air travel, connecting passengers to destinations around the world with a fleet of nearly 1,000 aircraft. With a focus on innovation and exceptional customer service, Delta offers a seamless travel experience from check-in to arrival. Passengers can enjoy in-flight entertainment, Wi-Fi, and Delta's award-winning cuisine. Delta also offers various loyalty programs, including SkyMiles, to reward frequent flyers. With a commitment to sustainability, Delta is also dedicated to reducing its carbon footprint and promoting eco-friendly practices.

Contact Information:

Website: www.delta.com

Customer service hotline: 1-800-221-1212

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Departure airport (e.g. Frankfurt or FRA)

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    12:40 AM

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    Delta Air Lines

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    New York

    Pittsburgh

    JFK

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    Delta Air Lines

    Canceled

    New York

    Pittsburgh

    JFK

    PIT

    12/21/2024

    12:40 AM

    Check Compensation
  • DL5771

    Delta Air Lines

    Canceled

    New York

    Pittsburgh

    JFK

    PIT

    12/21/2024

    12:40 AM

    Check Compensation
  • DL5771

    Delta Air Lines

    Canceled

    New York

    Pittsburgh

    JFK

    PIT

    12/21/2024

    12:40 AM

    Check Compensation
  • DL5771

    Delta Air Lines

    Canceled

    New York

    Pittsburgh

    JFK

    PIT

    12/21/2024

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  • DL5771

    Delta Air Lines

    Canceled

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    Pittsburgh

    JFK

    PIT

    12/21/2024

    12:40 AM

    Check Compensation
  • DL5771

    Delta Air Lines

    Canceled

    New York

    Pittsburgh

    JFK

    PIT

    12/21/2024

    12:40 AM

    Check Compensation
  • LA3335

    Latam Airlines Group

    Canceled

    Vitória

    São Paulo

    VIX

    GRU

    12/20/2024

    10:40 PM

    Check Compensation
  • LA3545

    Latam Airlines Group

    Canceled

    Goiânia

    São Paulo

    GYN

    GRU

    12/20/2024

    10:35 PM

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight

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