Reimbursement and Compensation: Emirates

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"We apologize for the inconvenience" is a typical response from airlines when a flight is delayed or cancelled. But for European departures at least you might also be able to claim flight delay or Emirates cancellation compensation under a law known as EC 261. You could be owed as much as $650 (€600) per person.

Click below to find out how much Emirates flight compensation you're owed and how we can help you get it.

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Emirates Flight Cancellation Compensation

While Emirates isn't a European airline, whenever they fly in Europe they comply with European regulations. That is good news for any passenger affected by a flight cancellation, as a last-minute cancellation of a European departure may entitle them to a fair Emirates compensation payout.

With any Emirates flight cancellation, you'll be offered an alternative flight to your destination, or a full refund if that's what you'd prefer. But in addition, if your flight was cancelled less than 14 days before you were due to depart a European airport, EU laws say passengers may be entitled to up to $650 per person in compensation.

If Emirates was able to offer you an alternative flight that would land at a very similar time to your original, they won't have to pay you compensation. They would also be exempt from paying compensation if there were extraordinary circumstances which made the cancellation necessary. That means anything that is beyond the airline's control, for example, bad weather, a medical emergency, or some form of disruptive event affecting the airport.

Because there are these exceptions, the easiest way to check if you're owed Emirates cancelled flight compensation is to use our free compensation calculator.

Delayed or cancelled flight with Emirates? Find out if you're owed up to $650 in compensation

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Emirates Flight Delay Compensation

If you've been on a late flight departing from a European airport, it's worth checking if you're owed Emirates flight delay compensation. That's because under EU law, flights that are delayed by 3 hours or more might be eligible for up to $650 per person in compensation from their airline.

It doesn't matter where you were flying to — what does matter is your arrival time. For compensation, it is the time that you arrived in your destination that's significant, not the time that you took off. So even if you technically departed on time, if you arrived at your destination more than 3 hours late, you may be eligible for compensation.

One important exclusion is for those Emirates flight delays that are caused by extraordinary circumstances. This refers to situations that are outside of the airline's control. Common examples are delays caused by bad weather or an air traffic control strike. Because the airline cannot prevent these delays, they shouldn't have to pay compensation for them.

But if the delay is due to something they can control — such as a strike by Emirates staff, or a maintenance issue, then you're entitled to submit a flight delay compensation Emirates claim.

Claim up to $650 in compensation if your flight has been delayed, cancelled, or overbooked within the last 3 years.

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What's Covered Under EU Air Passenger Rights?

Europe's air passenger rights, EC 261, are among the most comprehensive in the world. They are designed to ensure airlines like Emirates take appropriate care of their passengers and compensate passengers fairly when their journeys are disrupted by flight delays, cancellations, or overbookings.

All passengers on a flight departing from a European airport are covered by EC 261. However, as Emirates is not a European airline, they do not need to pay EC 261 compensation when they are flying outside of Europe, or even on flights to Europe if the departure airport is outside the EU.

Which Emirates Flights are Covered by EC 261?

Covered by EC 261
Flights departing EU airports ✔️ Yes
Flights arriving at EU airports ❌ No

How Much Emirates Flight Compensation?

DistanceCompensation
All flights under 1,500 kmUp to $270 per person
Internal EU flights over 1,500 kmUp to $430 per person
Non-internal EU flights between 1,500 - 3,500 kmUp to $430 per person
Non-internal EU flights over 3,500 kmUp to €600 per person

Table shows values in € as specified in EC 261

All paying passengers are treated equally by EC 261. It doesn't matter where a passenger is from, whether they are an adult or a child, or how much they paid for their ticket — the compensation amounts are the same.

As you might expect with any law, there are exceptions and special circumstances that can affect how much compensation is owed in every individual case. AirHelp makes it simple to check what you’re owed with our free compensation calculator.

Can I get a refund and compensation if my Emirates flight was cancelled due to coronavirus?

Generally, no — you can only get a refund for your flight ticket after a cancellation as coronavirus is an extraordinary circumstance and therefore is not eligible for compensation.


About Emirates

Emirates is a world-renowned airline that brings exceptional travel experiences to over 150 destinations across six continents. Operating out of Dubai, Emirates is known for its award-winning service, luxurious amenities, and state-of-the-art fleet of aircraft. With a commitment to innovation and sustainability, Emirates continues to provide an unparalleled travel experience for its passengers. Whether you're flying for business or pleasure, Emirates is dedicated to ensuring that your journey is comfortable, safe, and memorable. Contact Information: - Website: www.emirates.com - Phone Number: 1-800-777-3999 (US) - Email: [email protected] - Social Media: Facebook, Twitter, Instagram @emirates

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Recent delays and cancellations

Airline (e.g. Lufthansa)

Departure airport (e.g. Frankfurt or FRA)

Date

Flight number

Airline

Route

Status

04/14/2025

8:25 AM

BT633

Air Baltic Corporation

Riga (RIX)

Rome (FCO)

CanceledCheck Compensation

04/14/2025

7:45 AM

FZ158

Flydubai

Beirut (BEY)

Dubai (DXB)

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04/14/2025

5:35 AM

EK392

Emirates

Dubai (DXB)

Ho Chi Minh City (SGN)

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04/14/2025

3:30 AM

QF446

Qantas Airways

Melbourne (MEL)

Sydney (SYD)

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04/14/2025

3:00 AM

FZ157

Flydubai

Dubai (DXB)

Beirut (BEY)

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04/14/2025

2:50 AM

QF1953

Qantas Airways

Darwin (DRW)

Adelaide (ADL)

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04/14/2025

2:40 AM

JQ459

Jetstar Airways

Ballina (BNK)

Sydney (SYD)

DelayedCheck Compensation

04/14/2025

2:00 AM

QF646

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Perth (PER)

Sydney (SYD)

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04/14/2025

1:45 AM

PG106

Bangkok Airways

Koh Samui (USM)

Bangkok (BKK)

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04/14/2025

1:30 AM

ID6573

Batik Air

Surabaya (SUB)

Jakarta (CGK)

CanceledCheck Compensation
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  • BT633

    Air Baltic Corporation

    Canceled

    Riga

    Rome

    RIX

    FCO

    04/14/2025

    8:25 AM

    Check Compensation
  • FZ158

    Flydubai

    Canceled

    Beirut

    Dubai

    BEY

    DXB

    04/14/2025

    7:45 AM

    Check Compensation
  • EK392

    Emirates

    Canceled

    Dubai

    Ho Chi Minh City

    DXB

    SGN

    04/14/2025

    5:35 AM

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  • QF446

    Qantas Airways

    Canceled

    Melbourne

    Sydney

    MEL

    SYD

    04/14/2025

    3:30 AM

    Check Compensation
  • FZ157

    Flydubai

    Canceled

    Dubai

    Beirut

    DXB

    BEY

    04/14/2025

    3:00 AM

    Check Compensation
  • QF1953

    Qantas Airways

    Canceled

    Darwin

    Adelaide

    DRW

    ADL

    04/14/2025

    2:50 AM

    Check Compensation
  • JQ459

    Jetstar Airways

    Delayed

    Ballina

    Sydney

    BNK

    SYD

    04/14/2025

    2:40 AM

    Check Compensation
  • QF646

    Qantas Airways

    Delayed

    Perth

    Sydney

    PER

    SYD

    04/14/2025

    2:00 AM

    Check Compensation
  • PG106

    Bangkok Airways

    Delayed

    Koh Samui

    Bangkok

    USM

    BKK

    04/14/2025

    1:45 AM

    Check Compensation
  • ID6573

    Batik Air

    Canceled

    Surabaya

    Jakarta

    SUB

    CGK

    04/14/2025

    1:30 AM

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight

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