Chicago ORD Flight Delays and Cancellations: What You Need to Know

Chicago O'Hare International Airport (ORD) is one of the five busiest airports in the United States and the most connected airport in the country. Despite the high level of organization and efficiency required for such a major hub, delays and cancellations can occur at Chicago ORD. Delays and cancellations can be linked to organizational issues at the airport, severe weather conditions, strikes, or even the airline itself.

As a passenger, you are protected by laws and regulations that grant you rights for flight disruptions affecting both domestic flights within the United States and international flights.

Chicago O'Hare is therefore a major hub for both domestic and international flights. The sheer volume of flights increases the likelihood of delays at ORD airport. However, this is not the only cause.

Cancellations and delays at Chicago O'Hare International Airport can be due to:

• Severe weather, especially in winter

• Air traffic congestion during peak travel periods

• Strikes and protests by airport staff

• Logistical and coordination issues.

Additionally, there are situations where the delay or cancellation is due to the airline:

• Technical malfunctions or unforeseen aircraft maintenance

• Crew staffing and scheduling issues

• Airline staff strikes

• Overbooking, resulting in denied boarding for some passengers

• Scheduled cancellations to optimize flights

Next, we will look in more detail at two of the most common causes of flight disruptions at Chicago O'Hare: severe weather and operational issues.

Weather Challenges

Chicago's weather is notorious for its unpredictability. Severe winters bring snowstorms and icy conditions, while summers can see thunderstorms and heavy rainfall. These weather conditions often result in Chicago O'Hare delays and flight cancellations at Chicago O'Hare. Airlines prioritize safety, so adverse weather can ground flights unexpectedly.

Operational Issues

Technical problems with aircraft, staffing shortages, and maintenance issues can also lead to ORD delays and cancellations. While airlines strive to minimize these disruptions, they are sometimes unavoidable due to safety regulations and operational complexities.

Flight Delay

Experiencing a flight delay can be frustrating, but there are steps you can take to mitigate the inconvenience.

• Stay Informed. Watch the flight information displays and check your airline's app or website for updates on Chicago ORD Airport delays. Airlines are required to keep passengers informed about delays and the expected departure time.

• Know Your Rights. If your flight is significantly delayed in the United States, you might be entitled to certain amenities, such as meals or accommodations. Policies vary by airline, so asking about your entitlements is essential.

• Communicate with the Airline. Approach the airline's customer service desk to inquire about alternative flights or connections. Being proactive can sometimes get you rebooked on an earlier flight.

• Consider Travel Insurance: If you have travel insurance, review your coverage to see if delays are included. Consider AirHelp+, which protects you from flight disruptions like delays or cancellations.

• Request Compensation: If your flight is covered by EU 261, you might be owed financial compensation.

Compensation eligibility

For domestic flights within the United States, airlines are not required to compensate passengers. In the event of prolonged delays, you are entitled to rebooking on other flights, assistance with meals and beverages, and other forms of care, which, however, vary by airline. Check out our page on delayed flights for more details.

If the delayed flight, on the other hand, is departing from Chicago O'Hare (ORD) to an EU destination and operated by a European airline, then you may be entitled to financial compensation. The easiest way to find out if you are eligible is to use the AirHelp Compensation Checker.

Flight Cancellation

A flight cancellation is more than just an inconvenience; it can disrupt your entire travel plan. Here's how to handle it.

Immediate steps to take:

• Contact the Airline Promptly. As soon as you learn about the cancellation, contact airline representatives. The sooner you act, the better your chances of finding an acceptable alternative.

• Understand Your Options. Airlines often rebook passengers on the next available flight at no extra charge. In some cases, they might endorse your ticket with another airline.

• Request Assistance. If the cancellation results in an overnight stay or extended delay, inquire about meal or hotel vouchers.

Compensation Eligibility

If the cancellation was within the airline's control, like mechanical issues, you might have a better chance of receiving compensation or amenities. Check out our page on canceled flights for more details.

If you experience a flight disruption at Chicago ORD Airport, you may be entitled to financial compensation. This depends on various factors, but the key distinction is between:

• Domestic flights within the United States

• Flights to and from Europe

Domestic Flights

As stated by the DOT — U.S. Department of Transportation — none of the ten major airlines in the country offer financial compensation to passengers for canceled or delayed flights. Partial exceptions include Alaska Airlines, JetBlue Airways, and Southwest Airlines, which compensate passengers with credit/travel vouchers when cancellations or delays result in passengers waiting for 3 hours or more from the scheduled departure time. Alaska Airlines also compensates passengers with frequent flyer miles in similar situations.

Flights to and from Europe

If your flight is headed to Europe or departed from an EU airport, it may be covered by EC 261 regulation, as shown in the table below:

The EC 261 regulation grants passengers the right to compensation for canceled or delayed flights. The right to compensation depends on the flight distance, the length of the delay, and, in the case of cancellations, the amount of notice the airline provided to passengers. For more details, please refer to our pages on delayed flights and canceled flights.

If you'd like to check right away if you're entitled to compensation, we invite you to use the calculator below:

Overbooking is where airlines sell more tickets than there are seats, anticipating some no-shows. This is a common practice among airlines, but it can lead to passengers being denied boarding.

The complexities of passenger rights can be challenging if you come face to face with a problem like cancellations or delays. AirHelp specializes in assisting passengers with claims related to flight disruptions. While compensation may not always be guaranteed, understanding your options can empower you to make informed decisions.

Expertise in Passenger Rights

We stay updated on the latest regulations to give you accurate advice. With our experience handling various airlines, we understand the nuances of each situation.

Hassle-Free Claims Process

AirHelp handles the claim process on your behalf, increasing the likelihood of a successful outcome. We take care of all the necessary documentation and communication with the airline, saving you time and stress.

No Win, No Fee

AirHelp operates on a contingency basis. If compensation is not secured for you by AirHelp, you do not pay.

EC 261: How Much Compensation?

The law is complex, and there are always exceptions and special cases, so the easiest way to be sure how much compensation you’re owed, is to use our free compensation check.

Lost or delayed luggage adds another layer of stress to travel disruptions.

Reporting the Issue

Immediately report the missing luggage at your airline's baggage service office. Provide detailed information, including descriptions and baggage claim tags, to help track your bags.

Know the Compensation Rules

Airlines are liable for lost luggage. Keep receipts of any essential items you purchase due to the delay, as you may be reimbursed. It's crucial to file your claim promptly, as there are time limits for reporting lost or delayed baggage.

Preventative Measures

• Label Your Bags: Include your contact information inside and outside your luggage.

• Take Photos: Before checking your bags, take pictures. This can help identify them if they're lost.

• Pack Essentials in Your Carry-On: Include necessities like medications, important documents, and a change of clothes in your carry-on.

While some factors are beyond your control, there are ways of enhancing your travel experience at ORD.

Plan Ahead

Planning can make a significant difference:

• Arrive Early: Giving yourself extra time can reduce stress, especially during peak travel seasons.

• Check-In Online: Utilize online check-in to save time at the airport.

• Monitor Weather Conditions: Being aware of the weather forecast can help you anticipate delays or cancellations.

Utilize Airport Amenities

Chicago ORD offers various amenities that can make delays more bearable:

• Lounges: Access to airport lounges can provide a comfortable space to relax or work.

• Dining and Shopping: Explore the shops and restaurants to pass the time pleasantly.

• Wi-Fi Access: Stay connected with free Wi-Fi throughout the airport.

Why Are Flights Frequently Delayed at Chicago O'Hare?

Chicago O'Hare is one of the busiest airports globally, and factors like heavy air traffic, unpredictable weather conditions, and operational challenges contribute to frequent delays. The airport's location also subjects it to diverse weather patterns that can disrupt schedules.

What Should I Do if My Flight is Canceled at ORD?

You should immediately contact the airline to rebook your flight. Ask about accommodation or meal vouchers if the cancellation causes an extended delay. It's also wise to inquire about your rights to compensation, especially if the cancellation was within the airline's control.

Can I Get Compensation for a Delayed or Canceled Flight?

Depending on the circumstances, you may be entitled to compensation. Factors include the cause of the delay or cancellation, the length of the delay, and whether your flight is domestic or international. Services like AirHelp can assess your situation and assist with claims.

How can I avoid travel disruptions at Chicago O'Hare?

While you can't control delays or cancellations, booking flights during less busy times and avoiding tight connections can reduce the risk of disruptions. Staying informed about weather forecasts and airline updates can also help you make proactive decisions.

What Are My Rights If I'm Denied Boarding Due to Overbooking?

If you're involuntarily denied boarding, U.S. regulations require the airline to compensate you, potentially up to $1,550, depending on various factors like the length of the delay and ticket price. Always ask the airline for written confirmation of your denied boarding and compensation details.

How does AirHelp Assist with Flight Compensation?

AirHelp simplifies the process of claiming compensation for delayed, canceled, or overbooked flights. AirHelp manages the entire claim process, ensuring you receive the compensation you’re entitled to without the hassle.