San Francisco Airport Delays and Cancellations - Your Right to Compensation

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SFO

San Francisco International Airport (SFO) is one of the busiest airports in the United States, connecting millions of passengers to destinations worldwide. However, like all major airports, SFO experiences its share of flight delays and cancellations. Whether your SFO flights are canceled or enduring long SFO flight delays, knowing your rights and navigating these disruptions can significantly impact your travel experience.

We're here to help by ensuring that you receive any compensation you're entitled to following your delay. For example, if you were flying to or from the EU you may be owed up to $650 per person.

Click below to find out exactly what you're owed, and have our expert team help you get it.

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Why Are Flights Delayed or Canceled at SFO?

Flight disruptions at SFO can occur for various reasons. Understanding the common causes helps you anticipate and avoid some of the frustration associated with delays and cancellations.

Common Causes of Flight Delays at SFO

  • Weather Conditions: San Francisco’s unique weather, including frequent fog, can lead to poor visibility and delays in air traffic.

  • Air Traffic Control: Being a major hub, SFO often experiences congestion, which can cause delays as planes wait for clearance to land or take off.

  • Technical Issues: Aircraft maintenance or technical faults might cause unplanned delays.

  • Staffing Issues: Occasionally, crew shortages or strikes can result in delayed departures.

  • Airport Construction or Repairs: Ongoing construction or maintenance work at the airport may also affect flight schedules.

Why Are Flights Canceled at SFO?

Flight cancellations at SFO often result from more severe issues compared with delays.

  • Severe weather events, such as storms and heavy rain, can create conditions unsafe for flying, leading to cancellations.

  • Additionally, significant technical failures that cannot be promptly resolved might force airlines to cancel flights.

  • Operational decisions, such as a lack of available aircraft or crew, are another common cause.

  • Occasionally, flights are canceled due to security concerns, where threats or breaches require immediate action for the safety of passengers.

If you’re facing SFO flights canceled today, these factors could contribute to the disruption.

Delayed or canceled flight at San Francisco Airport? You could be owed compensation

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What Are Your Rights When Your SFO Flight is Delayed or Canceled?

Knowing your air passenger rights is crucial when facing delays or cancellations at SFO. Depending on the airline and your destination, different regulations might apply.

Flight Delays: Your Entitlements

If your SFO flight is delayed, you could be entitled to certain compensations or services, particularly in cases of substantial delays. Under EU and UK law, specifically EC 261, if your flight from SFO to an EU country is delayed by more than three hours and the airline is responsible, you might be eligible for compensation of up to $650 (a maximum of €600).

For domestic flights within the United States, while federal laws don’t mandate compensation for delays, many airlines have policies that could provide benefits, especially for longer delays. In such cases, airlines typically offer vouchers for food and drink when the delay extends beyond a few hours. Should your delay stretch overnight, the airline is generally expected to provide you with accommodation and transportation to and from the hotel.

Flight Cancellations: What You Can Expect

You can expect a few things in the unfortunate event of a flight cancellation at SFO. Typically, airlines are required to offer you an alternative flight to your destination at no additional cost. If the alternative flight options provided do not suit your schedule, you may be entitled to a full refund of your ticket.

Additionally, you might be eligible for compensation under specific conditions, particularly for flights between the US and the EU. For instance, EC 261 mandates compensation of up to $650 (up to a maximum of €600) if your flight is canceled less than 14 days before departure. If your SFO flight was canceled today, it’s essential to seek a clear explanation from the airline, as this will help determine your eligibility for compensation.

Which San Francisco Airport Flights are Protected by EC 261?

RouteEU AirlineNon-EU Airline
Departures from San Francisco Airport to non-EU destinationsNoNo
Departures from San Francisco Airport to EU destinationsYesNo
Arrivals at San Francisco Airport from inside EUYesNo
Arrivals at San Francisco Airport from outside EUNoNo

Flight delay or cancellation at San Francisco Airport? Find out your compensation for free.

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How to Handle San Francisco Airport Flight Disruptions

When you find yourself dealing with flight delays or cancellations at San Francisco International Airport, taking the following steps can help you manage the situation effectively:

  • Stay Informed: Keep an eye on your flight status via airline apps, the SFO website, or airport monitors. If your flight is delayed or canceled, try to get confirmation from the airline.

  • Gather Evidence: Collect any notifications you receive from the airline, such as text messages or emails. Take photos of airport screens showing the delay or cancellation, as this documentation can support your claim.

  • Contact the Airline: Speak with airline staff to understand your options. If your flight is canceled, ask about rebooking on the next available flight or getting a refund.

  • Claim Compensation: If you believe you are entitled to compensation, you can file a claim directly with the airline or use a service like AirHelp to manage the process for you.

How AirHelp Assists

Navigating the complexities of flight compensation can be daunting, especially during the stress of travel disruptions. This is where AirHelp steps in to assist you. AirHelp specializes in helping passengers claim the compensation they are entitled to for flight delays, cancellations, and other travel disruptions. This means you don’t have to worry about the fine print or legal jargon—AirHelp handles everything on your behalf.

EC 261: How Much Compensation?

DistanceCompensation
Under 1,500 kmUp to $270 per person
Over 1,500 km and within EUUp to $430 per person
Between 1,500 - 3,500 kmUp to $430 per person
Over 3,500 kmUp to $650 per person

The law is complex, and there are always exceptions and special cases, so the easiest way to be sure how much compensation you’re owed, is to use our free compensation check.

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1 Passenger(s)

$270

up to 1,500 km

$430

1,500 - 3,500 km

$650

from 3,500 km


Overbooking and Lost Luggage: Additional Concerns

In addition to delays and cancelations, passengers at San Francisco Airport frequently encounter issues such as overbooking and lost luggage. If you are denied boarding due to overbooking, you may be entitled to compensation, with amounts reaching up to $1,550 for flights within the United States. When it comes to lost or damaged luggage, you can claim compensation of up to $1,700 under the Montreal Convention, applicable to international flights. AirHelp is here to assist you with these claims, ensuring that you receive full compensation for any inconvenience you experience.


Enhancing Your Travel Experience at SFO

While travel disruptions can be frustrating, there are several ways to make your time at SFO more comfortable and enjoyable. If your flight is delayed, consider accessing an airport lounge to relax in a comfortable space with complimentary food, drinks, and Wi-Fi. Many credit cards offer free lounge access, or you can choose to pay for entry. Staying connected is also vital during delays, and San Francisco Airport provides free Wi-Fi throughout the airport, helping you stay informed and entertained. Additionally, SFO offers various amenities, including yoga rooms, museums, and art exhibits, which can make longer waits more pleasant by allowing you to explore and unwind.

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San Francisco International Airport Frequently Asked Questions

What should I do if my SFO flight is delayed?

If your flight is delayed, try to stay updated with the latest information from your airline. Document the delay and ask the airline about your rights to food, drink, and possibly accommodation, depending on the length of the delay.

Can I get compensation for a canceled flight at SFO?

Under specific regulations like EC 261, you may be eligible for compensation if your flight from SFO to the EU is canceled less than 14 days before departure. The airline must be at fault for you to receive compensation.

How can I claim compensation for a delayed or canceled San Francisco Airport flight?

You can file a claim directly with the airline or use a service like AirHelp to handle the process. Make sure to keep all relevant documents, including tickets and communications from the airline, as evidence for your claim.

What if my luggage is lost at SFO?

If your luggage is lost, report it immediately at the airport's baggage claim desk and file a Property Irregularity Report (PIR). For domestic flights, the Department of Transportation (DOT) has set a maximum limit of $3,800 per passenger as compensation for delayed, lost, or damaged baggage.

How does AirHelp assist with flight compensation?

AirHelp simplifies the process of claiming compensation for delayed, canceled, or overbooked flights. AirHelp manages the entire claim process, ensuring you receive the compensation you’re entitled to without the hassle.


Recent delays and cancellations

Airline (e.g. Lufthansa)

Departure airport (e.g. Frankfurt or FRA)

Date

Flight number

Airline

Route

Status

12/15/2024

8:19 PM

UA5660

United Airlines

San Francisco (SFO)

Fresno (FAT)

DelayedCheck Compensation

12/15/2024

8:19 PM

UA5660

United Airlines

San Francisco (SFO)

Fresno (FAT)

DelayedCheck Compensation

12/15/2024

8:19 PM

UA5660

United Airlines

San Francisco (SFO)

Fresno (FAT)

DelayedCheck Compensation

12/15/2024

8:19 PM

UA5660

United Airlines

San Francisco (SFO)

Fresno (FAT)

DelayedCheck Compensation

12/15/2024

8:19 PM

UA5660

United Airlines

San Francisco (SFO)

Fresno (FAT)

DelayedCheck Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight
  • UA5660

    United Airlines

    Delayed

    San Francisco

    Fresno

    SFO

    FAT

    12/15/2024

    8:19 PM

    Check Compensation
  • UA5660

    United Airlines

    Delayed

    San Francisco

    Fresno

    SFO

    FAT

    12/15/2024

    8:19 PM

    Check Compensation
  • UA5660

    United Airlines

    Delayed

    San Francisco

    Fresno

    SFO

    FAT

    12/15/2024

    8:19 PM

    Check Compensation
  • UA5660

    United Airlines

    Delayed

    San Francisco

    Fresno

    SFO

    FAT

    12/15/2024

    8:19 PM

    Check Compensation
  • UA5660

    United Airlines

    Delayed

    San Francisco

    Fresno

    SFO

    FAT

    12/15/2024

    8:19 PM

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight

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