Reimbursement and Compensation: Condor

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At AirHelp, we think passengers deserve fair compensation when their travel plans are torn apart by flight delays or cancellations. If you were flying in or out of Europe you could be owed up to 600€ per person, thanks to EU air passenger rights laws. Click below to start checking how much you're entitled to in Condor delay compensation and Condor cancellation compensation. Our expert team is ready to help you claim it.

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Condor Flight Cancellation Compensation

Regardless of whether you're at home or abroad when you find out about your Condor flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that Condor should find you a new flight, or offer you a full refund.

But because flight cancellations almost always play havoc with your travel plans, you should check whether you're also entitled to claim Condor canceled flight compensation to help make up for the disruption.

Under EU regulations, Condor should pay passengers up to 600€ per person when they cancel flights at late notice — that is, any flight cancellation less than 14 days before it was due to depart.

Exceptions:
Condor will not have to pay compensation if they were able to offer a replacement flight with similar departure and arrival times to the original. You can check the exact requirements on our flight cancellation compensation page.

Airlines also don't have to pay compensation if extraordinary circumstances were at play. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no Condor flight cancellation compensation owed. Typical examples include bad weather or a strike by air traffic control.

Delayed or canceled flight with Condor? Find out if you're owed up to 600€ in compensation

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Condor Flight Delay Compensation

Whenever you're kept waiting by Condor flight delays, it's worth checking whether you're entitled to compensation for your time. If Condor is responsible for the delay, EU regulations say that passengers are owed up to 600€ per person when they're delayed by 3 hours or more.

When you're claiming flight delay compensation, Condor will check what time the flight arrived at the final destination. That's because for flight delay claims it is the time that you arrived that is important, not the time of departure. AirHelp owns one of the most comprehensive databases of flight stats available, so we can always back up Condor flight delay compensation claims with the exact delay time.

Exceptions:
Airlines like Condor do not have to pay out compensation if there's some external reason for the delay. That means delays caused by bad weather, an incident at the airport, or air traffic control strikes are not eligible for compensation. These kind of situations are called extraordinary circumstances.

You can learn more about what is and isn't included on our flight delay compensation page.

Claim up to 600€ in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.

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What do EU Air Passenger Rights Say?

EC 261 is the EU regulation that covers situations like flight delays, cancellations, and overbookings. It lays out the care passengers can expect from airlines in the event of any of these disruptions, and it clearly states in what situations passengers are owed compensation.

Travelers are allowed to claim for past flights under EC 261 — often you can still claim for flights in the past 3 years.

The regulation applies to all flights that depart from a European airport, but as Condor is a European airline, passengers are given extra protection by EC 261, and flights into Europe are covered too, even when they depart from outside the EU.

Which Condor Flights are Covered by EC 261?

Covered by EC 261
Flights departing EU airports ✔️ Yes
Flights arriving at EU airports ✔️ Yes

How Much Condor Flight Compensation?

DistanceCompensation
All flights under 1,500 kmUp to €250 per person
Internal EU flights over 1,500 kmUp to €400 per person
Non-internal EU flights between 1,500 - 3,500 kmUp to €400 per person
Non-internal EU flights over 3,500 kmUp to €600 per person

Table shows values in € as specified in EC 261

As with any law, there are exceptions and special circumstances that can affect each specific claim, including how much compensation is owed. AirHelp makes it simple to check compensation here.


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Recent delays and cancellations

Airline (e.g. Lufthansa)

Departure airport (e.g. Frankfurt or FRA)

Date

Flight number

Airline

Route

Status

11/08/2024

4:05 PM

DE2314

Condor Flugdienst

Frankfurt (FRA)

Mauritius (MRU)

DelayedCheck Compensation

11/07/2024

2:46 PM

AS1019

Alaska Airlines

Boise (BOI)

Seattle (SEA)

DelayedCheck Compensation

11/07/2024

10:12 AM

AS1289

Alaska Airlines

San Francisco (SFO)

Seattle (SEA)

CanceledCheck Compensation

11/05/2024

2:25 PM

DE499

Condor Flugdienst

Agadir (AGA)

Berlin (BER)

CanceledCheck Compensation

11/05/2024

9:00 AM

DE498

Condor Flugdienst

Berlin (BER)

Agadir (AGA)

CanceledCheck Compensation

11/04/2024

12:54 PM

AS909

Alaska Airlines

Dallas (DFW)

Seattle (SEA)

DelayedCheck Compensation

11/03/2024

10:40 PM

AS36

Alaska Airlines

San Diego (SAN)

New York (JFK)

CanceledCheck Compensation

11/02/2024

9:40 AM

AS56

Alaska Airlines

Anchorage (ANC)

Seattle (SEA)

CanceledCheck Compensation

10/31/2024

7:00 AM

AS236

Alaska Airlines

Fairbanks (FAI)

Seattle (SEA)

DelayedCheck Compensation

10/29/2024

4:19 PM

AS601

Alaska Airlines

Las Vegas (LAS)

Seattle (SEA)

DelayedCheck Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight
  • DE2314

    Condor Flugdienst

    Delayed

    Frankfurt

    Mauritius

    FRA

    MRU

    11/08/2024

    4:05 PM

    Check Compensation
  • AS1019

    Alaska Airlines

    Delayed

    Boise

    Seattle

    BOI

    SEA

    11/07/2024

    2:46 PM

    Check Compensation
  • AS1289

    Alaska Airlines

    Canceled

    San Francisco

    Seattle

    SFO

    SEA

    11/07/2024

    10:12 AM

    Check Compensation
  • DE499

    Condor Flugdienst

    Canceled

    Agadir

    Berlin

    AGA

    BER

    11/05/2024

    2:25 PM

    Check Compensation
  • DE498

    Condor Flugdienst

    Canceled

    Berlin

    Agadir

    BER

    AGA

    11/05/2024

    9:00 AM

    Check Compensation
  • AS909

    Alaska Airlines

    Delayed

    Dallas

    Seattle

    DFW

    SEA

    11/04/2024

    12:54 PM

    Check Compensation
  • AS36

    Alaska Airlines

    Canceled

    San Diego

    New York

    SAN

    JFK

    11/03/2024

    10:40 PM

    Check Compensation
  • AS56

    Alaska Airlines

    Canceled

    Anchorage

    Seattle

    ANC

    SEA

    11/02/2024

    9:40 AM

    Check Compensation
  • AS236

    Alaska Airlines

    Delayed

    Fairbanks

    Seattle

    FAI

    SEA

    10/31/2024

    7:00 AM

    Check Compensation
  • AS601

    Alaska Airlines

    Delayed

    Las Vegas

    Seattle

    LAS

    SEA

    10/29/2024

    4:19 PM

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight

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AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

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