Reimbursement and Compensation: Gol Airlines
"We apologize for the inconvenience" is a typical response from airlines when a flight is delayed or canceled. But for European departures at least you might also be able to claim flight delay or Gol Airlines cancellation compensation under a law known as EC 261. You could be owed as much as 600€ per person.
Click below to find out how much Gol Airlines flight compensation you're owed and how we can help you get it.
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Gol Airlines Flight Cancellation Compensation
While Gol Airlines isn't a European airline, whenever they fly in Europe they comply with European regulations. That is good news for any passenger affected by a flight cancellation, as a last-minute cancellation of a European departure may entitle them to a fair Gol Airlines compensation payout.
With any Gol Airlines flight cancellation, you'll be offered an alternative flight to your destination, or a full refund if that's what you'd prefer. But in addition, if your flight was canceled less than 14 days before you were due to depart a European airport, EU laws say passengers may be entitled to up to 600€ per person in compensation.
If Gol Airlines was able to offer you an alternative flight that would land at a very similar time to your original, they won't have to pay you compensation. They would also be exempt from paying compensation if there were extraordinary circumstances which made the cancellation necessary. That means anything that is beyond the airline's control, for example, bad weather, a medical emergency, or some form of disruptive event affecting the airport.
Because there are these exceptions, the easiest way to check if you're owed Gol Airlines canceled flight compensation is to use our free compensation calculator.
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Gol Airlines Flight Delay Compensation
If you've been on a late flight departing from a European airport, it's worth checking if you're owed Gol Airlines flight delay compensation. That's because under EU law, flights that are delayed by 3 hours or more might be eligible for up to 600€ per person in compensation from their airline.
It doesn't matter where you were flying to — what does matter is your arrival time. For compensation, it is the time that you arrived in your destination that's significant, not the time that you took off. So even if you technically departed on time, if you arrived at your destination more than 3 hours late, you may be eligible for compensation.
One important exclusion is for those Gol Airlines flight delays that are caused by extraordinary circumstances. This refers to situations that are outside of the airline's control. Common examples are delays caused by bad weather or an air traffic control strike. Because the airline cannot prevent these delays, they shouldn't have to pay compensation for them.
But if the delay is due to something they can control — such as a strike by Gol Airlines staff, or a maintenance issue, then you're entitled to submit a flight delay compensation Gol Airlines claim.
Claim up to 600€ in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.
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What's Covered Under EU Air Passenger Rights?
Europe's air passenger rights, EC 261, are among the most comprehensive in the world. They are designed to ensure airlines like Gol Airlines take appropriate care of their passengers and compensate passengers fairly when their journeys are disrupted by flight delays, cancellations, or overbookings.
All passengers on a flight departing from a European airport are covered by EC 261. However, as Gol Airlines is not a European airline, they do not need to pay EC 261 compensation when they are flying outside of Europe, or even on flights to Europe if the departure airport is outside the EU.
Which Gol Airlines Flights are Covered by EC 261?
Covered by EC 261 | |
---|---|
Flights departing EU airports | ✔️ Yes |
Flights arriving at EU airports | ❌ No |
How Much Gol Airlines Flight Compensation?
Distance | Compensation |
---|---|
All flights under 1,500 km | Up to €250 per person |
Internal EU flights over 1,500 km | Up to €400 per person |
Non-internal EU flights between 1,500 - 3,500 km | Up to €400 per person |
Non-internal EU flights over 3,500 km | Up to €600 per person |
Table shows values in € as specified in EC 261
All paying passengers are treated equally by EC 261. It doesn't matter where a passenger is from, whether they are an adult or a child, or how much they paid for their ticket — the compensation amounts are the same.
As you might expect with any law, there are exceptions and special circumstances that can affect how much compensation is owed in every individual case. AirHelp makes it simple to check what you’re owed with our free compensation calculator.
About Gol Airlines
Recent delays and cancellations
Date | Flight number | Airline | Route | Status | ||
---|---|---|---|---|---|---|
12/16/2024 | 12:50 PM | AD4653 | Azul Airlines | Governador Valadares (GVR) Belo Horizonte (CNF) | Canceled | Check Compensation |
12/16/2024 | 11:50 AM | G31656 | Gol Linhas Aereas S.A. | São Paulo (CGH) Rio De Janeiro (GIG) | Canceled | Check Compensation |
12/16/2024 | 11:35 AM | AD5094 | Azul Airlines | Curitiba (CWB) Cascavel (CAC) | Canceled | Check Compensation |
12/16/2024 | 11:30 AM | AD4222 | Azul Airlines | Marília (MII) Campinas (VCP) | Canceled | Check Compensation |
12/16/2024 | 11:25 AM | AD4230 | Azul Airlines | Belo Horizonte (CNF) Governador Valadares (GVR) | Canceled | Check Compensation |
12/16/2024 | 10:58 AM | AV9465 | Avianca | Bucaramanga (BGA) Bogota (BOG) | Canceled | Check Compensation |
12/16/2024 | 10:00 AM | AF1067 | Air France | Florence (FLR) Paris (CDG) | Canceled | Check Compensation |
12/16/2024 | 9:50 AM | AD2918 | Azul Airlines | Campinas (VCP) Marília (MII) | Canceled | Check Compensation |
12/16/2024 | 9:21 AM | AV9460 | Avianca | Bogota (BOG) Bucaramanga (BGA) | Canceled | Check Compensation |
12/16/2024 | 9:20 AM | AD4184 | Azul Airlines | Tefé (TFF) Manaus (MAO) | Canceled | Check Compensation |
- Canceled
AD4653
•Azul Airlines
Governador Valadares
••Belo Horizonte
GVR
CNF
Check Compensation12/16/2024
12:50 PM
- Canceled
G31656
•Gol Linhas Aereas S.A.
São Paulo
••Rio De Janeiro
CGH
GIG
Check Compensation12/16/2024
11:50 AM
- Canceled
AD5094
•Azul Airlines
Curitiba
••Cascavel
CWB
CAC
Check Compensation12/16/2024
11:35 AM
- Canceled
AD4222
•Azul Airlines
Marília
••Campinas
MII
VCP
Check Compensation12/16/2024
11:30 AM
- Canceled
AD4230
•Azul Airlines
Belo Horizonte
••Governador Valadares
CNF
GVR
Check Compensation12/16/2024
11:25 AM
- Canceled
AV9465
•Avianca
Bucaramanga
••Bogota
BGA
BOG
Check Compensation12/16/2024
10:58 AM
- Canceled
AF1067
•Air France
Florence
••Paris
FLR
CDG
Check Compensation12/16/2024
10:00 AM
- Canceled
AD2918
•Azul Airlines
Campinas
••Marília
VCP
MII
Check Compensation12/16/2024
9:50 AM
- Canceled
AV9460
•Avianca
Bogota
••Bucaramanga
BOG
BGA
Check Compensation12/16/2024
9:21 AM
- Canceled
AD4184
•Azul Airlines
Tefé
••Manaus
TFF
MAO
Check Compensation12/16/2024
9:20 AM
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