Reimbursement and Compensation: Gol Airlines

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"We apologize for the inconvenience" is a typical response from airlines when a flight is delayed or canceled. But for European departures at least you might also be able to claim flight delay or Gol Airlines cancellation compensation under a law known as EC 261. You could be owed as much as 600€ per person.

Click below to find out how much Gol Airlines flight compensation you're owed and how we can help you get it.

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Gol Airlines Flight Cancellation Compensation

While Gol Airlines isn't a European airline, whenever they fly in Europe they comply with European regulations. That is good news for any passenger affected by a flight cancellation, as a last-minute cancellation of a European departure may entitle them to a fair Gol Airlines compensation payout.

With any Gol Airlines flight cancellation, you'll be offered an alternative flight to your destination, or a full refund if that's what you'd prefer. But in addition, if your flight was canceled less than 14 days before you were due to depart a European airport, EU laws say passengers may be entitled to up to 600€ per person in compensation.

If Gol Airlines was able to offer you an alternative flight that would land at a very similar time to your original, they won't have to pay you compensation. They would also be exempt from paying compensation if there were extraordinary circumstances which made the cancellation necessary. That means anything that is beyond the airline's control, for example, bad weather, a medical emergency, or some form of disruptive event affecting the airport.

Because there are these exceptions, the easiest way to check if you're owed Gol Airlines canceled flight compensation is to use our free compensation calculator.

Delayed or canceled flight with Gol Airlines? Find out if you're owed up to 600€ in compensation

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Gol Airlines Flight Delay Compensation

If you've been on a late flight departing from a European airport, it's worth checking if you're owed Gol Airlines flight delay compensation. That's because under EU law, flights that are delayed by 3 hours or more might be eligible for up to 600€ per person in compensation from their airline.

It doesn't matter where you were flying to — what does matter is your arrival time. For compensation, it is the time that you arrived in your destination that's significant, not the time that you took off. So even if you technically departed on time, if you arrived at your destination more than 3 hours late, you may be eligible for compensation.

One important exclusion is for those Gol Airlines flight delays that are caused by extraordinary circumstances. This refers to situations that are outside of the airline's control. Common examples are delays caused by bad weather or an air traffic control strike. Because the airline cannot prevent these delays, they shouldn't have to pay compensation for them.

But if the delay is due to something they can control — such as a strike by Gol Airlines staff, or a maintenance issue, then you're entitled to submit a flight delay compensation Gol Airlines claim.

Claim up to 600€ in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.

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What's Covered Under EU Air Passenger Rights?

Europe's air passenger rights, EC 261, are among the most comprehensive in the world. They are designed to ensure airlines like Gol Airlines take appropriate care of their passengers and compensate passengers fairly when their journeys are disrupted by flight delays, cancellations, or overbookings.

All passengers on a flight departing from a European airport are covered by EC 261. However, as Gol Airlines is not a European airline, they do not need to pay EC 261 compensation when they are flying outside of Europe, or even on flights to Europe if the departure airport is outside the EU.

Which Gol Airlines Flights are Covered by EC 261?

Covered by EC 261
Flights departing EU airports ✔️ Yes
Flights arriving at EU airports ❌ No

How Much Gol Airlines Flight Compensation?

DistanceCompensation
All flights under 1,500 kmUp to €250 per person
Internal EU flights over 1,500 kmUp to €400 per person
Non-internal EU flights between 1,500 - 3,500 kmUp to €400 per person
Non-internal EU flights over 3,500 kmUp to €600 per person

Table shows values in € as specified in EC 261

All paying passengers are treated equally by EC 261. It doesn't matter where a passenger is from, whether they are an adult or a child, or how much they paid for their ticket — the compensation amounts are the same.

As you might expect with any law, there are exceptions and special circumstances that can affect how much compensation is owed in every individual case. AirHelp makes it simple to check what you’re owed with our free compensation calculator.


About Gol Airlines

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Recent delays and cancellations

Airline (e.g. Lufthansa)

Departure airport (e.g. Frankfurt or FRA)

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Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight
  • AD4653

    Azul Airlines

    Canceled

    Governador Valadares

    Belo Horizonte

    GVR

    CNF

    12/16/2024

    12:50 PM

    Check Compensation
  • G31656

    Gol Linhas Aereas S.A.

    Canceled

    São Paulo

    Rio De Janeiro

    CGH

    GIG

    12/16/2024

    11:50 AM

    Check Compensation
  • AD5094

    Azul Airlines

    Canceled

    Curitiba

    Cascavel

    CWB

    CAC

    12/16/2024

    11:35 AM

    Check Compensation
  • AD4222

    Azul Airlines

    Canceled

    Marília

    Campinas

    MII

    VCP

    12/16/2024

    11:30 AM

    Check Compensation
  • AD4230

    Azul Airlines

    Canceled

    Belo Horizonte

    Governador Valadares

    CNF

    GVR

    12/16/2024

    11:25 AM

    Check Compensation
  • AV9465

    Avianca

    Canceled

    Bucaramanga

    Bogota

    BGA

    BOG

    12/16/2024

    10:58 AM

    Check Compensation
  • AF1067

    Air France

    Canceled

    Florence

    Paris

    FLR

    CDG

    12/16/2024

    10:00 AM

    Check Compensation
  • AD2918

    Azul Airlines

    Canceled

    Campinas

    Marília

    VCP

    MII

    12/16/2024

    9:50 AM

    Check Compensation
  • AV9460

    Avianca

    Canceled

    Bogota

    Bucaramanga

    BOG

    BGA

    12/16/2024

    9:21 AM

    Check Compensation
  • AD4184

    Azul Airlines

    Canceled

    Tefé

    Manaus

    TFF

    MAO

    12/16/2024

    9:20 AM

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight

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