You have the Right to Reimbursement and Compensation: South African Airways

If you’ve experienced flight delays or cancellations with South African Airways, you may be entitled to receive up to €600 in compensation per person.

South African Airways’s latest on-time performance data reveals that out of 409 flight departures in the last 24 hours, 83.86% departed on time.

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South African Airways: Flights Canceled Today

How many flights were canceled today?

  • According to our most recent data South African Airways canceled 4 flights in 24 hours.

  • 1.56% of domestic flights and 0.00% of international flights have been canceled.

  • If your flight was canceled and you had less than 14 days notice, you could be owed up to €600 compensation. Check here.

Flight Cancellation Compensation South African Airways

Regardless of whether you're at home or abroad when you find out about your South African Airways flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that South African Airways should find you a new flight, or offer you a full refund.

But because flight cancellations almost always play havoc with your travel plans, you should check whether you're also entitled to claim South African Airways cancelled flight compensation to help make up for the disruption.

Under UK and EU regulations, South African Airways should pay passengers up to €600 per person when they cancel flights at late notice — that is, any flight cancellation less than 14 days before it was due to depart.

Exceptions:
South African Airways will not have to pay compensation if they were able to offer a replacement flight with similar departure and arrival times to the original. You can check the exact requirements on our flight cancellation compensation page.

Airlines also don't have to pay compensation if extraordinary circumstances were at play. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no South African Airways flight cancellation compensation owed. Typical examples include bad weather or a strike by air traffic control.

Delayed or canceled flight with South African Airways? Find out if you're owed up to €600 in compensation


South African Airways: Flight Delays Today

How many flights were delayed today?

  • Our latest data shows that over a 24-hour period, 1 South African Airways flights were delayed 3 hours or more.

  • Of 257 flights, 0.39% were delayed over 3 hours. That rate was 0.00% for international flights.

  • Passengers who arrive at their destination over 3 hours late could be owed compensation. Check your flight.

South African Airways Flight Delay Compensation

Whenever you're kept waiting by South African Airways flight delays, it's worth checking whether you're entitled to compensation for your time. If South African Airways is responsible for the delay, EU regulations say that passengers are owed up to €600 per person when they're delayed by 3 hours or more.

When you're claiming flight delay compensation, South African Airways will check what time the flight arrived at the final destination. That's because for flight delay claims it is the time that you arrived that is important, not the time of departure. AirHelp owns one of the most comprehensive databases of flight stats available, so we can always back up South African Airways flight delay compensation claims with the exact delay time.

Exceptions:
Airlines like South African Airways do not have to pay out compensation if there's some external reason for the delay. That means delays caused by bad weather, an incident at the airport, or air traffic control strikes are not eligible for compensation. These kind of situations are called extraordinary circumstances.

You can learn more about what is and isn't included on our flight delay compensation page.

Claim up to €600 in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.


Air Passenger Rights and Flight Compensation

Even though South African Airways is not a European airline, they always comply with European laws every time they depart from a European airport. That means passengers flying out of a European airport with South African Airways are protected by EC 261, one of the world's most comprehensive air passenger rights laws.

This gives passengers the right to claim flight delay compensation, South African Airways cancellation compensation, or overbooking compensation if South African Airways is responsible for the issue. That's in addition to their rights to a flight refund.

Unfortunately, the same protections don't apply for flights going the other way. South African Airways passengers who land in the EU are not covered by EC 261 if the departure airport is outside the EU. For these flights, you'll need to check what other air passenger rights apply.

Which South African Airways Flights are Covered by EC 261?

Covered by EC 261
Flights departing EU airportsYes
Flights arriving at EU airportsNo

How Much South African Airways Compensation?

DistanceCompensation
All flights under 1,500 km Up to €250 per person
Internal EU flights over 1,500 km Up to €400 per person
Non-internal EU flights between 1,500 - 3,500 km Up to €400 per person
Non-internal EU flights over 3,500 km Up to €600 per person

Table shows values in € as specified in EC 261. Distances and amounts are similar under UK law.

There are exceptions and special circumstances which may impact how much compensation owes in your case. The easiest way to find out what you’re owed is to use our free compensation check.

Flight statistics: delays and cancellations of South African Airways

Punctuality of South African Airways (24 hours):

Total flights: 409
On-time flights: 343
Punctuality rate: about 83.86% of all flights were on time
Long delays (greater than 3 hours): 1
Flight cancellations: 4

The number of flights shown is an estimate based on internal and third-party databases.

Use AirHelp to claim your compensation


Recent delays and cancellations

Airline (e.g. Lufthansa)

Departure airport (e.g. Frankfurt or FRA)

Date

Flight number

Airline

Route

Status

03/28/2025

3:35 PM

TM305

LAM-Linhas Aereas De Mocambique

Maputo (MPM)

Johannesburg (JNB)

DelayedCheck Compensation

03/28/2025

12:05 PM

KQ657

Kenya Airways

Kisumu (KIS)

Nairobi (NBO)

CanceledCheck Compensation

03/28/2025

10:30 PM

KQ488

Kenya Airways

Nairobi (NBO)

Dar Es Salaam (DAR)

CanceledCheck Compensation

03/27/2025

3:35 PM

TM305

LAM-Linhas Aereas De Mocambique

Maputo (MPM)

Johannesburg (JNB)

DelayedCheck Compensation

03/27/2025

1:55 PM

G31323

Gol Linhas Aereas S.A.

Belo Horizonte (CNF)

São Paulo (GRU)

CanceledCheck Compensation

03/27/2025

12:05 PM

KQ657

Kenya Airways

Kisumu (KIS)

Nairobi (NBO)

CanceledCheck Compensation

03/27/2025

6:40 AM

KQ767

Kenya Airways

Johannesburg (JNB)

Nairobi (NBO)

CanceledCheck Compensation

03/27/2025

5:35 AM

MS23

Egyptair

Sharm el Sheikh (SSH)

Cairo (CAI)

CanceledCheck Compensation

03/27/2025

1:25 AM

KQ766

Kenya Airways

Nairobi (NBO)

Johannesburg (JNB)

CanceledCheck Compensation

03/27/2025

12:50 AM

KQ419

Kenya Airways

Entebbe (EBB)

Nairobi (NBO)

CanceledCheck Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight
  • TM305

    LAM-Linhas Aereas De Mocambique

    Delayed

    Maputo

    Johannesburg

    MPM

    JNB

    03/28/2025

    3:35 PM

    Check Compensation
  • KQ657

    Kenya Airways

    Canceled

    Kisumu

    Nairobi

    KIS

    NBO

    03/28/2025

    12:05 PM

    Check Compensation
  • KQ488

    Kenya Airways

    Canceled

    Nairobi

    Dar Es Salaam

    NBO

    DAR

    03/28/2025

    10:30 PM

    Check Compensation
  • TM305

    LAM-Linhas Aereas De Mocambique

    Delayed

    Maputo

    Johannesburg

    MPM

    JNB

    03/27/2025

    3:35 PM

    Check Compensation
  • G31323

    Gol Linhas Aereas S.A.

    Canceled

    Belo Horizonte

    São Paulo

    CNF

    GRU

    03/27/2025

    1:55 PM

    Check Compensation
  • KQ657

    Kenya Airways

    Canceled

    Kisumu

    Nairobi

    KIS

    NBO

    03/27/2025

    12:05 PM

    Check Compensation
  • KQ767

    Kenya Airways

    Canceled

    Johannesburg

    Nairobi

    JNB

    NBO

    03/27/2025

    6:40 AM

    Check Compensation
  • MS23

    Egyptair

    Canceled

    Sharm el Sheikh

    Cairo

    SSH

    CAI

    03/27/2025

    5:35 AM

    Check Compensation
  • KQ766

    Kenya Airways

    Canceled

    Nairobi

    Johannesburg

    NBO

    JNB

    03/27/2025

    1:25 AM

    Check Compensation
  • KQ419

    Kenya Airways

    Canceled

    Entebbe

    Nairobi

    EBB

    NBO

    03/27/2025

    12:50 AM

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight

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