Austrian Airlines Strike: Compensation

If you’ve been affected by an Austrian Airlines strike, then you’ve come to the right place. You may be entitled to up to €600 in compensation if you experienced delays or cancellations due to an airline strike. We can help you make a claim under EU law.

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Have you been affected by an Austrian Airlines strike?

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Austrian Airlines Strike Compensation: Know Your Rights

As air passengers, we are protected by a piece of EU law called EC 261. It holds airlines financially accountable for flight disruptions that they are responsible for. That includes flight disruptions due to airline staff strikes. So if your flight was canceled due to a strike, you may be eligible for compensation under the EC 261 regulations. The law regarding this particular situation was clarified only as recently as 2018. The European Court of Justice in Luxembourg, ruled that disruption caused by airline employee strikes qualifies for compensation as the airline is considered responsible for the behavior of their own staff.

You can find out more about EC 261 and your air passenger rights here.


Eligibility for Austrian Airlines Strike Compensation

When am I Eligible for Flight Strike Compensation from Austrian Airlines?

You are eligible for strike compensation if:

  • You had a flight disrupted by an Austrian Airlines staff strike.

  • Your flight was either delayed by 3 hours or more, or was canceled less than 14 days before it was due to depart.

  • You had a confirmed flight reservation.

  • The disruption occurred within the last 3 years.

  • If you took a replacement flight, your new arrival time was significantly different to your original flight.

Airline staff strikes are strikes involving the employees of Austrian Airlines. That includes pilots, cabin crew, airline engineers, and other employees working directly for Austrian Airlines. If you book a flight which is disrupted because of a staff strike, Austrian Airlines may owe you compensation to make up for the trouble caused.

We believe that air passenger rights should always come first – if an airline strike with Austrian Airlines causes or caused your flight to be delayed, canceled, or even result in a denied boarding, you can make a claim for compensation.

When am I Not Eligible for Strike Compensation from Austrian Airlines?

You are not eligible for strike compensation if the strike is one that Austrian Airlines has no control over. For example:

  • Strikes by airport security staff

  • Strikes by baggage handlers

  • Strikes by air traffic management staff

  • Strikes caused by political unrest

While Austrian Airlines staff strikes are within the control of Austrian Airlines, all other strikes are considered to be “extraordinary circumstances”. Extraordinary circumstances are any events or situations that are completely beyond the airline’s control and cannot be avoided, even if reasonable measures have been taken to protect against them. In such cases, Austrian Airlines is not at fault.

Check Your Eligibility for Airline Strike Compensation from Austrian Airlines with AirHelp!

Not sure whether your flight qualifies for flight strike compensation? There are a lot of laws and exclusions, so for a quick and easy answer, all you have to do is to fill out our eligibility checker with your details. We’ll tell you if your flight qualifies and how much you’re entitled to. You can also use us to handle the claim for you.

Are you eligible for compensation?

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What About Past Austrian Airlines Strikes?

If you were affected by an Austrian Airlines strike in the last 3 years you might be eligible for compensation.

Use our compensation check to see if you are eligible.


How Much is Austrian Airlines Strike Compensation?

The amount of compensation that you are entitled to, depends on your individual circumstances, but you may be owed as much as €600* per person. Click on the type of disruption you had to find out more.

*Some amounts on this page are shown in Euros as legal processing takes place within the European Union.

Austrian Airlines Strike Flight Cancellation Compensation

Sometimes, Austrian Airlines staff strikes can lead to the cancellation of your flight altogether. If you’ve had a flight canceled due to a strike, you could be owed compensation! You qualify for compensation if the airline notified you less than 14 days before your flight was due to depart, and they weren’t able to offer you an alternative flight which arrived at a similar time.

Less than 2 hours 2 - 3 hours 3 – 4 hours More than 4 hours Never arrivedDistance
€125 €250 €250 €250 €250All flights 1,500 km or less
€200€200 €400 €400 €400Internal EU flights over 1,500 km
€200 €200€400€400€400 Non-internal EU flights between 1,500 km and 3,500 km
€300 €300 €300€600€600Non-internal EU flights over 3,500 km

You can learn more about flight cancellations and your rights here.

Austrian Airlines Strike Flight Delay Compensation

Austrian Airlines strikes can sometimes cause lengthy delays and affect your arrival at your final destination. You are eligible for compensation if your flight is delayed by 3 hours or more.

How much could you be owed when your flight with Austrian Airlines is delayed?

Less than 3 hours 3 – 4 hours More than 4 hours Never arrivedDistance
€ –€250€250€250All flights 1,500 km or less
€ –€400€400€400Internal EU flights over 1,500 km
€ –€400€400€400Non-internal EU flights between 1,500 km and 3,500 km
€ –€300€600€600Non-internal EU flights over 3,500 km

You can learn more about flight delay compensation here.

Denied Boarding Compensation

During an airline strike, there may be instances where you are denied boarding due to an aircraft being overbooked. If you are denied boarding against your will, you may be entitled to compensation. You can learn more about denied boarding compensation here.


Important Passenger Rights During an Austrian Airlines Strike

You Have the Right to Care

When you experience flight disruption due to an airline strike, you have the “right to care“. Depending on the length of the delay, Austrian Airlines must provide you with several essentials, including:

  • Meals and refreshments.

  • Access to communications, including two telephone calls, fax messages, or emails.

  • Overnight accommodation, including transportation to and from the airport to your hotel, if necessary.

Rebooking and Refunds

If your flight has been canceled or delayed for more than five hours, you have the right to withdraw from your flight and receive a complete refund.

If your flight was canceled, you also have the choice of taking an alternative flight, organized by Austrian Airlines, to get you to your destination. You can learn more about rebooking and refunds here.

Find out if your flight disruption qualifies now.

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Why AirHelp?

AirHelp…

  • Is the world's most successful flight compensation company.

  • Has lawyers in 30+ countries.

  • Uses state-of-the-art technology to pursue each claim.

  • Takes the stress out of the claim process.

  • Operates on a no win, no fee basis.

Flight disruption due to airline strikes does happen, and it is your right to receive compensation if you are affected. AirHelp makes the process of claiming easy and stress-free. We handle the heavy lifting for you!

AirHelp is one of the most successful flight compensation companies in the world, with lawyers in over 30 countries, and support in 16 languages. We use innovative technology to assess and pursue each case, which allows us to start working on your claim quickly and efficiently.

Plus, we operate on a no win, no fee basis, eliminating the risk for you completely. So if you need help to get your flight compensation due to an Austrian Airlines strike, fill out our form today.

We’re always here to help.


About Austrian Airlines

Austrian Airlines is part of the Lufthansa group, along with Eurowings and Swiss International Airlines. The whole group is the 10th largest in the world. Austrian Airlines is the biggest airline in Austria.

Austrian Airlines Headquarters

Austrian Airlines has its headquarters in Vienna (Austria) with its base operations at the Vienna International Airport. The airline is part of the Star Alliance with other major airlines such as Lufthansa, SAS, and United.

Airline IATA Code: OS

Address: Austrian Airlines AG, Office Park 2, Postfach 100, A-1300 Flughafen-Wien

Website: https://www.austrian.com

Twitter: https://twitter.com/_austrian


Recent delays and cancellations

Airline (e.g. Lufthansa)

Departure airport (e.g. Frankfurt or FRA)

Date

Flight number

Airline

Route

Status

12/24/2024

7:15 PM

OS859

Austrian Airlines AG dba Austrian

Vienna (VIE)

Tel Aviv-Yafo (TLV)

CanceledCheck Compensation

12/24/2024

3:40 PM

OS104

Austrian Airlines AG dba Austrian

Munich (MUC)

Vienna (VIE)

CanceledCheck Compensation

12/24/2024

2:35 PM

AC868

Air Canada

Halifax (YHZ)

London (LHR)

CanceledCheck Compensation

12/24/2024

1:40 PM

OS858

Austrian Airlines AG dba Austrian

Tel Aviv-Yafo (TLV)

Vienna (VIE)

CanceledCheck Compensation

12/24/2024

1:05 PM

OS871

Austrian Airlines AG dba Austrian

Vienna (VIE)

Tehran (IKA)

CanceledCheck Compensation

12/24/2024

11:25 AM

TP1271

Tap Air Portugal

Vienna (VIE)

Lisbon (LIS)

DelayedCheck Compensation

12/24/2024

9:20 AM

OS857

Austrian Airlines AG dba Austrian

Vienna (VIE)

Tel Aviv-Yafo (TLV)

CanceledCheck Compensation

12/24/2024

9:20 AM

OS857

Austrian Airlines AG dba Austrian

Vienna (VIE)

Tel Aviv-Yafo (TLV)

CanceledCheck Compensation

12/24/2024

9:20 AM

UA21

United Airlines

Amsterdam (AMS)

Houston (IAH)

CanceledCheck Compensation

12/24/2024

7:25 AM

OS712

Austrian Airlines AG dba Austrian

Prague (PRG)

Vienna (VIE)

CanceledCheck Compensation
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  • OS859

    Austrian Airlines AG dba Austrian

    Canceled

    Vienna

    Tel Aviv-Yafo

    VIE

    TLV

    12/24/2024

    7:15 PM

    Check Compensation
  • OS104

    Austrian Airlines AG dba Austrian

    Canceled

    Munich

    Vienna

    MUC

    VIE

    12/24/2024

    3:40 PM

    Check Compensation
  • AC868

    Air Canada

    Canceled

    Halifax

    London

    YHZ

    LHR

    12/24/2024

    2:35 PM

    Check Compensation
  • OS858

    Austrian Airlines AG dba Austrian

    Canceled

    Tel Aviv-Yafo

    Vienna

    TLV

    VIE

    12/24/2024

    1:40 PM

    Check Compensation
  • OS871

    Austrian Airlines AG dba Austrian

    Canceled

    Vienna

    Tehran

    VIE

    IKA

    12/24/2024

    1:05 PM

    Check Compensation
  • TP1271

    Tap Air Portugal

    Delayed

    Vienna

    Lisbon

    VIE

    LIS

    12/24/2024

    11:25 AM

    Check Compensation
  • OS857

    Austrian Airlines AG dba Austrian

    Canceled

    Vienna

    Tel Aviv-Yafo

    VIE

    TLV

    12/24/2024

    9:20 AM

    Check Compensation
  • OS857

    Austrian Airlines AG dba Austrian

    Canceled

    Vienna

    Tel Aviv-Yafo

    VIE

    TLV

    12/24/2024

    9:20 AM

    Check Compensation
  • UA21

    United Airlines

    Canceled

    Amsterdam

    Houston

    AMS

    IAH

    12/24/2024

    9:20 AM

    Check Compensation
  • OS712

    Austrian Airlines AG dba Austrian

    Canceled

    Prague

    Vienna

    PRG

    VIE

    12/24/2024

    7:25 AM

    Check Compensation
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